Details
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Suggestion
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Resolution: Unresolved
Description
Customer called and he reported that he was unable to enter the new FISHEYE license key he has just purchased. He reported an error message "Invalid CRUCIBLE license key" and the FishEye license key was not accepted.
It turned out that he has in fact copied a valid Fisheye License key in the Fisheye License field. But he did not install a Crucible demo license key in his test period. Therefore, the Crucible license field contained the string "disabled", which was interpreted as an invalid license key, hence the error message.
Solution: if the Crucible license field contains the string "disabled", it should be ignored as a license key.