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  1. Crucible
  2. CRUC-6038

Error creating subtask in JIRA: com.atlassian.jira.rpc.exception.RemotePermissionException: This issue does not exist or you don't have permission to view it.

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    Description

      Premises:
      FishEye 2.7.5
      JIRA 4.3.4
      JIRA FishEye Plugin 3.1.5

      Summary:
      When trying to create a sub-task in JIRA from a Crucible review, this error is displayed in a popup:

      Error creating subtask in JIRA: com.atlassian.jira.rpc.exception.RemotePermissionException: This issue does not exist or you don't have permission to view it.
      

      What have been tried:

      • Granted all possible project permissions in JIRA side for the user that's logged in both sides;
      • Enabled all three authentication methods in the App Links configuration to see if it makes any difference (tried with only Trusted Applications first);
      • Checked that the JIRA issue linked in the Crucible review is opened;
      • Still get this error.

      I'm attaching FishEye logs with extra debugging information for investigation, as well as atlassian-jira-security.log from JIRA side. atlassian-jira.log didn't log anything.

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              Unassigned Unassigned
              fkraemer Felipe Kraemer
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                Created:
                Updated:
                Resolved: