Some users are logged in to Atlassian Answers as the wrong user with their Atlassian ID credentials

We believe there may be a small subset of users who will experience this problem when logging in to Atlassian Answers now that the migration to Confluence Questions is complete.

Instead of being linked to their own user account, they will instead be linked to a different account with a similar name. This appears to be related to the way in which Atlassian ID maps users to local account names.

We are still investigating the extent of this issue, and whether or not we can solve it via a bulk update.

If you encounter this problem, please comment on this issue and we should be able to solve it for your account with a once-off configuration change.