Page Copy functionality from Previous Page version doesn't work as expected.

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    • Type: Bug
    • Resolution: Unresolved
    • Priority: Low
    • None
    • Affects Version/s: 7.13.7, 9.1.0, 9.2.0, 9.2.1, 8.5.19, 9.2.3
    • Component/s: Content - Page
    • None
    • 3
    • Severity 3 - Minor
    • 0

      Issue Summary

      Below issues are observed during Copy functionality from Previous version of a Page from Page history.

      • The "Include attached files and images" checkbox is inconsistently checked or unchecked.
      • Selecting a different "Parent page" results in an incorrect content API request using the new parent page, the history version, and the current status to fetch the history content, leading to a 404 response and an indefinite loading spinner.
      • Clicking the "Cancel" button and then the "Copy" button again does not reset the dialog status; the previously selected parent page and loading icon remain.
      • When "Include attachments" is confirmed, the copied page does not have the attachments and only shows placeholders.

      Steps to Reproduce

      1. Create a page and save it (v.1).
      2. Add some text and attachments (v.2).
      3. Click on Page History and select v.2.
      4. Click on "Copy(...)", and a popup opens with "Include attached files and images" unchecked. Close the popup.
      5. Click on "Copy(...)" again, and now the option is checked.
      6. Change the Parent page to another page in the page tree; the cursor spins indefinitely.
      7. Change the Parent page back to the same page title and click next; the page is created, but attachments are not copied.

      Expected Results

      The Page Copy option should function correctly and align with the options displayed in the UI.

      Actual Results

      1. The "Include attached files and images" checkbox is inconsistently checked/unchecked. 
      2. Selecting a different Parent page results in indefinite loading. 
      3. Attachments are not copied, displaying "UNKNOWN ATTACHMENT". 

      Workaround

      Currently there is no known workaround for this behavior. A workaround will be added here when available

      Versions Tested

       

      Testing Requirements Version Affected Version
      Customers Reported Version 7.13.7 yes
      Most Recent Bug-Fix Release 9.2.0 yes
      Previous Major Release 9.2.1 yes 
      Most Recent LTS 9.2.0 yes
      Previous Supported LTS 8.5.19 yes
      Unreleased version 9.5(dos tested) yes
      (Add rows as needed)    

            Assignee:
            Unassigned
            Reporter:
            Shruthi Hebbal
            Votes:
            4 Vote for this issue
            Watchers:
            4 Start watching this issue

              Created:
              Updated: