-
Type:
Bug
-
Resolution: Unresolved
-
Priority:
Low
-
None
-
Affects Version/s: 7.19.24, 9.4.0, 9.3.1, 9.5.0, 9.2.5
-
Component/s: Content - Attachments
-
None
-
4
-
Severity 3 - Minor
-
1
Issue Summary
Uploading a large file on the attachments screen times out
Steps to Reproduce
Via Page's Attachment List
- Log in to Confluence and navigate to the "Attachments" screen of an existing page (created one if needed). (The screen corresponds to this action: viewpageattachments.action)
- Check that the attachment size limit is 100MB.
- Try to upload a file that is over the limit, e.g. 300MB.
Via Attachments Macro
While the UI doesn't timeout, but a different method of uploading attachment over the size limit also fails (with a different behavior):
- Create a page and insert an Attachments Macro, then publish the page
- On the page's View Mode, click "browse for files" on the Attachment Macro, and select a file larger than the attachment maximum size to upload
Optional
The optional steps below can be done for easier replication:
- Go to General Configuration
- Click "Edit" under Attachment Settings
- Modify the "Attachment Maximum Size" to a much smaller size (eg: 1MB)
Expected Results
The screen should show an error saying the file was too large to upload.

Uploading attachment via Drag and Drop into the Attachments Macro is displayed with a meaningful warning message:
Actual Results
Via Page's Attachment List
The request retries and times out,
When inspect from browser's developer tool, the POST request to /pages/doattachfile.action?pageId=12345 is not getting any response
Via Attachments Macro
No error message is shown to the user, and the macro loads indefinitely:
When inspect from browser's developer tool, the POST request to /pages/plugins/attachments/doattachfile.action?pageId=12345 is not getting any response
Workaround
Upload using the editor upload dialog instead, or via "Drag and Drop" method in Attachments Macro
- mentioned in
-
Page Loading...
