The speed to rendering the PowerPoint file via Office Powerpoint Macro is slow which causes the first-time render action to result in a broken image

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    • Type: Bug
    • Resolution: Unresolved
    • Priority: Low
    • None
    • Affects Version/s: 8.4.1, 8.5.3, 8.5.4, 8.5.8, 8.5.17, 9.2.1, 9.3.1, 9.4.1
    • None
    • 3
    • Severity 3 - Minor
    • 0

      Issue Summary

      The speed to rendering the PowerPoint file via Office Powerpoint Macro is slow which causes the first-time render action to result in a broken image

      Steps to Reproduce

      1. Upload the PowerPoint file which has multiple slides to Confluence as an example file attached (CONFSERVER-99337.pptx). 
      2. On the uploaded page, insert an Office PowerPoint Macro and select the uploaded file. 
      3. Save the page and navigate the slides. 

      Expected Results

      The speed of Confluence rendering the slides should be faster and shouldn't cause a broken image while previewing the file. 

      Actual Results

      The speed is slower and potentially causes the broken image as the screenshot below:

      Please refer to the screen video below about how it looks like when affected. 

      Workaround

      Apply the dark feature, officeconnector.slide.sandbox.bypass, will increase the speed of the slide rendering as the steps below: 

      1. Confirm the issue exists.
      2. Delete the PowerPoint file from viewpageattachments.action.
      3. Enable the dark feature as below via admin/darkfeatures.action:
        officeconnector.slide.sandbox.bypass
        
      4. Clear the Confluence cache via admin/cache/showStatistics.action
      5. Upload the attachment again to see if it helps.

        1. CONFSERVER-99337_affected_screen_video.mov
          29.97 MB
          Brent Lin
        2. CONFSERVER-99337.pptx
          2.46 MB
          Brent Lin
        3. Screenshot 2025-02-26 at 12.46.13.png
          49 kB
          Brent Lin

              Assignee:
              Unassigned
              Reporter:
              Brent Lin (Inactive)
              Votes:
              3 Vote for this issue
              Watchers:
              8 Start watching this issue

                Created:
                Updated: