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  1. Confluence Data Center
  2. CONFSERVER-99094

Copy/Paste text from Confluence to MS Office or Gmail doesn't transfer the text color formatting.

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      Issue Summary

      The text color formatting is not transferred to MS Office apps or Gmail from Confluence

      Steps to Reproduce

      1. Copy text with text color formatting.
      2. Open an MS Office blank page or compose a Gmail message.
      3. Paste text to page or message.

      Expected Results

      The text color to paste to a page or message.

      This works when exporting a page to Word.
      testCopy.doc

      Actual Results

      The text is pasted to a page or message with the text color.

      Workaround

      Currently there is no known workaround for this behavior. A workaround will be added here when available

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        3. MSword.png
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        5. pp.png
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        6. testCopy.doc
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            [CONFSERVER-99094] Copy/Paste text from Confluence to MS Office or Gmail doesn't transfer the text color formatting.

            Jiri Hronik added a comment -

            The colour pasting has changed in Confluence 9.0 when the Theme support was introduced. We however specifically implemented support for copy&pasting colours from pages into other apps.
            As the test below shows, colour pasting works in another Confluence page, but Gmail doesn't accept the colour information from the clipboard. Please note that this may be browser and OS specific behaviour. We will have a look into it but it depends on the recipient application restrictions.

            Jiri Hronik added a comment - The colour pasting has changed in Confluence 9.0 when the Theme support was introduced. We however specifically implemented support for copy&pasting colours from pages into other apps. As the test below shows, colour pasting works in another Confluence page, but Gmail doesn't accept the colour information from the clipboard. Please note that this may be browser and OS specific behaviour. We will have a look into it but it depends on the recipient application restrictions.

              jhronik Jiri Hronik
              mmadrid@atlassian.com Mark M
              Affected customers:
              1 This affects my team
              Watchers:
              3 Start watching this issue

                Created:
                Updated: