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Type:
Bug
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Resolution: Not a bug
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Priority:
Low
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None
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Affects Version/s: 8.5.11
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Component/s: Content - File Previews, Content - Page
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None
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1
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Severity 3 - Minor
Atlassian Update - 24 July 2024
PLEASE NOTE: This is not a bug but intended behaviour. Text files (.txt) are unsupported for preview in Confluence. Please refer to the Preview a file section in the documentation for the list of supported preview types.
Issue Summary
This is reproducible on Data Center: yes
Steps to Reproduce
- Create new page
- Insert attached text file with both Chinese and English characters
- Publish page.
- Preview attached file
Expected Results
Both Chinese and English characters should appear
你好 hello world
Actual Results
Only English characters are visible.
The access log file reports a 415 Unsupported Media Type status
[01/Jul/2024:10:40:01 +0800] uf102867 https-jsse-nio-8443-exec-65 10.199.176.42 HEAD /confluence/rest/documentConversion/latest/conversion/convertHD/23888002/2?_=1719801579418 HTTP/1.1 415 3ms - https://secureatc-test.bmwbrill.cn/confluence/display/~uf102867/test?preview=/23887984/23888002/123.txt Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/126.0.0.0 Safari/537.36
with corresponding HAR entry
"request": {
"method": "HEAD",
"url": "https://instenv-319155-jzdi.instenv.internal.atlassian.com/rest/documentConversion/latest/conversion/convertHD/1638402/1?_=1720068141916",
....
{
"name": "referer",
"value": "https://instenv-319155-jzdi.instenv.internal.atlassian.com/display/TEST/Test+Page?preview=/1638401/1638402/123.txt"
},
"response": {
"status": 415,
"statusText": "",
"httpVersion": "http/2.0",
"headers": [
{
"name": "content-encoding",
"value": "gzip"
},
{
"name": "content-type",
"value": "text/html"
},
This issue only occurs when previewing txt files with both Chineses and English characters
Workaround
Currently there is no known workaround for this behavior. A workaround will be added here when available