Deleting attachments without removing their references causes an "Unknown attachment"

XMLWordPrintable

    • Type: Bug
    • Resolution: Duplicate
    • Priority: Medium
    • None
    • Affects Version/s: 8.9.0, 7.19.21
    • Component/s: Editor - Attachment
    • None
    • 1
    • Severity 3 - Minor
    • 2

      Problem

      When an attachment is deleted from the Attachments section of the page. It causes its reference on the pages to become unknown attachments. 

      Environment

      7.19.21, 8.9.0

      Steps to Reproduce

      1. Attach a file to the page. 
      2. While viewing the page go to "..." > Attachments, and remove the attachment
      3. The attachment will be removed but its reference on the page shows an Unknown attachment

      Expected Results

      The Attachment and its reference should be deleted.  Whenever user wants to delete attachments in bulk its preferable to remove them from the attachments section as they can bulk select and delete. Users should be given the option to remove Unknown attachments in bulk. 

      Actual Results

      Attachment gets removed. On the page, the attachment reference becomes " ? Unknown attachment"

      Workaround

      Edit the page >> Select the attachment and Delete

       

              Assignee:
              Unassigned
              Reporter:
              Srinatha Tondihal
              Votes:
              3 Vote for this issue
              Watchers:
              6 Start watching this issue

                Created:
                Updated:
                Resolved: