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Bug
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Resolution: Fixed
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Low
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8.6.2, 8.5.9
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2
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Severity 2 - Major
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1
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Problem
When a page contains a substantial number of resolved comments, it may experience delays in displaying these comments, or in some instances, they may fail to appear altogether.
Steps to Reproduce
- Create a page
- Add a large number of inline comments to it, ex: 3.5k.
- The page and the comments should load in an acceptable time. (8s to 15s)
- Resolve a good part of the comments, let's say 1500 comments.
- The page and its comments should now take a lot more to load up completely.
Expected Results
The page and its comments should load in an acceptable time.
Actual Results
The page content loads in an acceptable time, but the comments take a lot to show up; sometimes, we see it time out.
During testing, found that the time spent loading up the comments is greatly related to the amount of resolved comments.
Resolved Comments | Load time |
---|---|
300 | 22s |
500 | 28s |
850 | 41s |
1215 | 1m |
1679 | 1.4m |
2145 | 1.8m |
2775 | 2.4m |
3111 | 2.7m |
Workaround
Currently, there is no known workaround for this behavior. A workaround will be added here when available. However, if the page has this many comments a move to a new page should be considered.
Notes
- is related to
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CONFSERVER-42671 Pages with a large amount of Comments are slow to load
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- Gathering Impact
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Problem with inline comments when the page has a large number of resolved comments
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Bug
-
Resolution: Fixed
-
Low
-
8.6.2, 8.5.9
-
2
-
Severity 2 - Major
-
1
-
Problem
When a page contains a substantial number of resolved comments, it may experience delays in displaying these comments, or in some instances, they may fail to appear altogether.
Steps to Reproduce
- Create a page
- Add a large number of inline comments to it, ex: 3.5k.
- The page and the comments should load in an acceptable time. (8s to 15s)
- Resolve a good part of the comments, let's say 1500 comments.
- The page and its comments should now take a lot more to load up completely.
Expected Results
The page and its comments should load in an acceptable time.
Actual Results
The page content loads in an acceptable time, but the comments take a lot to show up; sometimes, we see it time out.
During testing, found that the time spent loading up the comments is greatly related to the amount of resolved comments.
Resolved Comments | Load time |
---|---|
300 | 22s |
500 | 28s |
850 | 41s |
1215 | 1m |
1679 | 1.4m |
2145 | 1.8m |
2775 | 2.4m |
3111 | 2.7m |
Workaround
Currently, there is no known workaround for this behavior. A workaround will be added here when available. However, if the page has this many comments a move to a new page should be considered.
Notes
- is related to
-
CONFSERVER-42671 Pages with a large amount of Comments are slow to load
-
- Gathering Impact
-