[CONFSERVER-95142] After Upgrade , error encountered - ResourceNotFoundException: Unable to find resource '/langmacro.vm' - Create and track feature requests for Atlassian products.

Type: Bug
Resolution: Fixed
Priority: High
Fix Version/s: 8.9.1
Affects Version/s: 8.8.0, 8.9.0, 8.8.1
Component/s: Content - Blueprints / Templates
Labels:

Support reference count:
4
Symptom Severity:
Severity 1 - Critical
UIS:
34
Bug Fix Policy:
View Atlassian Server bug fix policy

Issue Summary

After upgrading to 8.8.0 confluence fails to render the page, and users not able to login.

The following Error occurs:

2024-04-09 12:35:04,037 ERROR [http-nio-8090-exec-10 url: /500page.jsp] [confluence.util.profiling.ConfluenceSitemeshErrorDecorator] renderInternal Failed to render error decorator. Falling back to using no decorator
 -- traceId: 33d60c06d3c07d3b
javax.servlet.ServletException: org.apache.velocity.exception.ResourceNotFoundException: Unable to find resource '/langmacro.vm'
	at com.atlassian.confluence.util.profiling.ConfluenceSitemeshDecorator$ErrorThrowingErrorHandlingStrategy.handleException(ConfluenceSitemeshDecorator.java:288)

Note that Custom layout decorator used, which uses ./langmacro.vm.
However, this vm file is not present in the latest versions of Confluence causing the error.

This is reproducible on Data Center: yes
version - v8.8.1

Pre-condition:

Custom decorator that uses ./langmacro.vm

Steps to Reproduce

Confluence version - v8.5.3.
1. Set up a Custom Layout decorator that uses ./langmacro.vm
2. Upgrade to Confluence v8.8.1.
– Confluence starts and is ready to serve.
3. Try to log in.

Expected Results

Confluence login without issues/errors

Actual Results

Error is encountered.

Error from Log:

2024-04-09 12:35:04,027 INFO [http-nio-8090-exec-10 url: /500page.jsp] [atlassian.confluence.status.SystemErrorInformationLogger] writeToLog \nRequest Unique ID : 7629cfad-612e-4093-b3a7-618dfc6f480d\n--------------------------\nJVM Stats\n--------------------------\nxmx = 1073741824\nusedNonHeap = 483697024\navailableHeap = 424236528\navailableNonHeap = -1\nallocatedHeap = 1073741824\nfreeAllocatedHeap = 424236528\nmaxNonHeap = -1\navailablePermGen = 0\nmaxPermGen = -1\nmaxHeap = 1073741824\nusedHeap = 649505296\nusedPermGen = -1\nxms = 1073741824\n--------------------------\nRequest Information\n--------------------------\nURL: http://localhost:8090/500page.jsp\nScheme: http\nServer: localhost\nPort: 8090\nURI: /500page.jsp\nContext Path: \nServlet Path: /500page.jsp\nPath Info: null\nQuery String: null\n--------------------------\nAttributes\n--------------------------\njavax.servlet.forward.request_uri: /\njavax.servlet.forward.context_path: \njavax.servlet.forward.servlet_path: /index.action\njavax.servlet.forward.mapping: org.apache.catalina.core.ApplicationMapping$MappingImpl@1a7e3d42\norg.apache.catalina.AccessLog.RemoteAddr: 0:0:0:0:0:0:0:1\n__prepare_recursion_counter: 1\nstruts.actionMapping: noActionMapping\njavax.servlet.error.status_code: 500\nbrave.SpanCustomizer: SpanCustomizer(RealSpan(33d60c06d3c07d3b/33d60c06d3c07d3b))\n.KEY_velocity.struts2.context: com.atlassian.confluence.setup.struts.OutputAwareStrutsVelocityContext@17440428\ncom.atlassian.confluence.impl.profiling.DecoratorTimings: com.atlassian.confluence.impl.profiling.DecoratorTimings@56a67f75\norg.apache.struts2.dispatcher.filter.StrutsPrepareFilter.REQUEST_EXCLUDED_FROM_ACTION_MAPPING: false\ncom.opensymphony.sitemesh.APPLIED_ONCE: true\natlas.webInterfaceContext: com.atlassian.confluence.plugin.descriptor.web.DefaultWebInterfaceContext@4f828658\ncom.atlassian.confluence.util.message.MessagesDecoratorFilter__already_filtered__: true\n__wrap_recursion_counter: 1\ncom.atlassian.confluence.web.filter.validateparam.RequestParamValidationFilter_already_filtered: true\natlassian.core.seraph.original.url: /500page.jsp\ncom.atlassian.labs.botkiller.BotKillerFilter: true\norg.apache.catalina.AccessLog.Protocol: HTTP/1.1\ncom.atlassian.gzipfilter.GzipFilter_already_filtered: true\nConfluence-Request-Time: 1712630103779\nstruts.valueStack: com.opensymphony.xwork2.ognl.OgnlValueStack@24fd36c7\ncom.atlassian.confluence.web.ConfluenceJohnsonFilter_already_filtered: true\nsitemesh.secondaryStorageLimit: -1\nstruts.request_uri: /\nconfluence.themecontext: com.atlassian.confluence.themes.ThemeContext@13af0334\norg.apache.catalina.AccessLog.ServerPort: 8090\njavax.servlet.error.message: Error rendering template for decorator root\njavax.servlet.error.servlet_name: default\norg.apache.tomcat.request.forwarded: true\nbrave.propagation.TraceContext: 33d60c06d3c07d3b/33d60c06d3c07d3b\nstruts.view_uri: /dashboard.action\nbrave.servlet.TracingFilter$SendHandled: true\norg.apache.tomcat.remoteAddr: 0:0:0:0:0:0:0:1\ncom.opensymphony.sitemesh.USINGSTREAM: false\norg.apache.catalina.AccessLog.ServerName: localhost\nB3-TraceId: 38b84c280bc28a\nloginfilter.already.filtered: true\njavax.servlet.jsp.jspException: java.lang.RuntimeException: Error rendering template for decorator root\njavax.servlet.error.request_uri: /\ncom.atlassian.core.filters.HeaderSanitisingFilter_already_filtered: true\ncom.atlassian.prettyurls.filter.PrettyUrlsSiteMeshFixupFilter: true\norg.apache.catalina.AccessLog.RemoteHost: 0:0:0:0:0:0:0:1\njavax.servlet.error.exception: java.lang.RuntimeException: Error rendering template for decorator root\nos_securityfilter_already_filtered: true\ncom.atlassian.prettyurls.filter.PrettyUrlsSiteMeshFilter: true\n--------------------------\nParameters\n--------------------------\ncaused by: java.lang.RuntimeException: Error rendering template for decorator root\nat com.atlassian.confluence.setup.velocity.ApplyDecoratorDirective.render(ApplyDecoratorDirective.java:161)\ncaused by: java.lang.RuntimeException: Error rendering template for decorator global\nat com.atlassian.confluence.setup.velocity.ApplyDecoratorDirective.render(ApplyDecoratorDirective.java:161)\ncaused by: org.apache.velocity.exception.ResourceNotFoundException: Unable to find resource '/langmacro.vm'\nat com.atlassian.confluence.velocity.ConfigurableResourceManager.loadResource(ConfigurableResourceManager.java:386)\n
2024-04-09 12:35:04,028 ERROR [http-nio-8090-exec-10 url: /500page.jsp] [atlassian.confluence.status.SystemErrorInformationLogger] logException Unhandled exception 7629cfad-612e-4093-b3a7-618dfc6f480d: Error rendering template for decorator root
 -- traceId: 33d60c06d3c07d3b
java.lang.RuntimeException: Error rendering template for decorator root
	at com.atlassian.confluence.setup.velocity.ApplyDecoratorDirective.render(ApplyDecoratorDirective.java:161)
	at org.apache.velocity.runtime.parser.node.ASTDirective.render(ASTDirective.java:175)
	at org.apache.velocity.runtime.parser.node.SimpleNode.render(SimpleNode.java:336)
	at org.apache.velocity.Template.merge(Template.java:328)
	at org.apache.velocity.Template.merge(Template.java:235)
	at org.apache.struts2.views.velocity.result.VelocityResult.doExecute(VelocityResult.java:155)
..
Caused by: java.lang.RuntimeException: Error rendering template for decorator global
	at com.atlassian.confluence.setup.velocity.ApplyDecoratorDirective.render(ApplyDecoratorDirective.java:161)
	at org.apache.velocity.runtime.parser.node.ASTDirective.render(ASTDirective.java:175)
	at org.apache.velocity.runtime.parser.node.ASTBlock.render(ASTBlock.java:72)
	at org.apache.velocity.runtime.directive.VelocimacroProxy.render(VelocimacroProxy.java:212)
	at org.apache.velocity.runtime.directive.RuntimeMacro.render(RuntimeMacro.java:247)
	at org.apache.velocity.runtime.parser.node.ASTDirective.render(ASTDirective.java:175)
..
	... 708 more
Caused by: org.apache.velocity.exception.ResourceNotFoundException: Unable to find resource '/langmacro.vm'
	at com.atlassian.confluence.velocity.ConfigurableResourceManager.loadResource(ConfigurableResourceManager.java:386)
	at com.atlassian.confluence.velocity.ConfigurableResourceManager.getResource(ConfigurableResourceManager.java:303)
	at org.apache.velocity.runtime.RuntimeInstance.getTemplate(RuntimeInstance.java:1400)
	at org.apache.velocity.runtime.directive.Parse.render(Parse.java:198)
	at com.atlassian.confluence.setup.velocity.ProfilingParseDirective.render(ProfilingParseDirective.java:21)
..
	... 723 more

Workaround

If you don't require the custom layouts anymore:
You can drop the offending decorators from the DB table "decorator"
The common issue decorators are:

decorators/admin.vmd
decorators/main.vmd
decorators/login.vmd

For the login decorator you will need to remove it based on Customizing the Login Page

If you want to keep your custom layout:

Edit the Main layout decorator and perform following:
Remove

#parse ("/langmacro.vm")

and replace

<html #langAttr()>

with

<html lang="$action.getLanguageJs()">

For Admin layout decorator you also need to replace:

<html>

with

<html lang="$action.getLanguageJs()">

For the login page decorator please follow the steps outlined at the bottom of the page: Customizing the Login Page

Custom decorators can also be found in the DB table "decorator"

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Screenshot 2024-04-09 at 12.46.02.png
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09/Apr/2024 2:51 AM

mentioned in: Page Failed to load

James Whitehead added a comment - 08/May/2024 6:07 AM

A fix for this issue is available in Confluence Data Center 8.9.1.
Upgrade now or check out the Release Notes to see what other issues are resolved.

James Whitehead added a comment - 08/May/2024 6:07 AM A fix for this issue is available in Confluence Data Center 8.9.1. Upgrade now or check out the Release Notes to see what other issues are resolved.

pantarei-design added a comment - 23/Apr/2024 11:47 AM

Because we didn't do real customization, client just hope to "try" with customize with no changes to those templates, so I simply rolling them back to default during 8.7.2, then running 8.9.0 upgrade, and find the patched correct template newly introduced by 8.9.0.

pantarei-design added a comment - 23/Apr/2024 11:47 AM Because we didn't do real customization, client just hope to "try" with customize with no changes to those templates, so I simply rolling them back to default during 8.7.2, then running 8.9.0 upgrade, and find the patched correct template newly introduced by 8.9.0.

Joel Toaspern added a comment - 23/Apr/2024 11:20 AM

@pantarei-design The link https://support.atlassian.com/requests/PSSRV-114719/ gives me "Unable to display request".

Can you post the solution here?

I am still stuck with this error in one of our spaces, since we updated to 8.8.1.

Joel Toaspern added a comment - 23/Apr/2024 11:20 AM @pantarei-design The link https://support.atlassian.com/requests/PSSRV-114719/ gives me "Unable to display request". Can you post the solution here? I am still stuck with this error in one of our spaces, since we updated to 8.8.1.

pantarei-design added a comment - 16/Apr/2024 7:57 AM

This solve my issue: https://support.atlassian.com/requests/PSSRV-114719

pantarei-design added a comment - 16/Apr/2024 7:57 AM This solve my issue: https://support.atlassian.com/requests/PSSRV-114719

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[CONFSERVER-95142] After Upgrade , error encountered - ResourceNotFoundException: Unable to find resource '/langmacro.vm'

Collapse comment: James Whitehead added a comment - 08/May/2024 6:07 AM

Expand comment: James Whitehead added a comment - 08/May/2024 6:07 AM

Collapse comment: pantarei-design added a comment - 23/Apr/2024 11:47 AM

Expand comment: pantarei-design added a comment - 23/Apr/2024 11:47 AM

Collapse comment: Joel Toaspern added a comment - 23/Apr/2024 11:20 AM

Expand comment: Joel Toaspern added a comment - 23/Apr/2024 11:20 AM

Collapse comment: pantarei-design added a comment - 16/Apr/2024 7:57 AM

Expand comment: pantarei-design added a comment - 16/Apr/2024 7:57 AM

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