Issue Summary

Confluence service from Windows services does not shut down properly in Confluence v8.7.2

Steps to Reproduce

1. Install Confluence in Windows OS 
2. Make sure to have Confluence run as a Windows service.
3. Go to services.msc and stop the Confluence service.

Expected Results

Confluence should shutdown successfully 

Actual Results

Confluence does not shutdown properly and the below error is received: 

In the application logs, we see the following lines:

2024-02-19 15:02:47,636 INFO [Catalina-utility-2] [com.atlassian.confluence.lifecycle] contextDestroyed Stopping Confluence
2024-02-19 15:02:47,666 WARN [Catalina-utility-2] [confluence.impl.webapp.ContextShutdownThreadListener] logAndInterrupt Non-daemon thread [Thread-95] is still alive, and may be blocking clean shutdown - interrupting
2024-02-19 15:02:47,666 WARN [Catalina-utility-2] [confluence.impl.webapp.ContextShutdownThreadListener] logAndInterrupt Non-daemon thread [pool-30-thread-1] is still alive, and may be blocking clean shutdown - interrupting 

In our previous test, it took 5 mins for Confluence to be shut down completely.

[2024-02-19 15:02:43] [info]  [ xxxx] Stopping service...
[2024-02-19 15:07:47] [info]  [ xxxx] Service stop thread completed. 

Workaround

Currently there is no known workaround for this behavior. A workaround will be added here when available