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Type:
Bug
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Resolution: Unresolved
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Priority:
Low
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None
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Affects Version/s: 8.5.4, 8.5.6
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Component/s: Site - Backup / Import
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5
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Severity 3 - Minor
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2
Issue Summary
If Confluence is on read-only mode and we attempt to export the site or spaces, it fails without any significant error message.
This is reproducible on Data Center: (yes)
Steps to Reproduce
- Navigate to the General Configuration >> Maintenance page and set Confluence on read-only mode;
- Go to the Backup and Restore page and select the option to export a site;
- Click on the Back up button to export;
- Confirm the export;
Expected Results
Confluence will create the backup export file;
Actual Results
The following message is thrown on the screen and no files are created:
If we enable the DEBUG log for the com.atlassian.confluence.impl.backuprestore class, it shows the following entries when we attempt the export:
atlassian-confluence.log
2024-02-22 15:27:23,487 WARN [backuprestore-site-backup:thread-8] [activeobjects.confluence.backup.LoggingBackupProgressMonitor] beginBackup Begin Active objects backup, change log level to INFO for com.atlassian.activeobjects.confluence.backup for more detailed logging. -- url: /rest/api/backup-restore/backup/site | userName: username | referer: baseURL/plugins/servlet/backup-and-restore/backup | traceId: cbf35gc1e37c16e3 2024-02-22 15:27:25,839 WARN [backuprestore-site-backup:thread-8] [confluence.impl.hibernate.ConfluenceHibernateTransactionManager] doRollback Performing rollback. Transactions:\n ->[null]: PROPAGATION_REQUIRES_NEW,ISOLATION_DEFAULT,readOnly (Session #849989749) -- url: /rest/api/backup-restore/backup/site | userName: username | referer: baseURL/plugins/servlet/backup-and-restore/backup | traceId: cbf35gc1e37c16e3
Workaround
Currently, there is no known workaround for this behavior. A workaround will be added here when available
- duplicates
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- Gathering Impact
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