Incorrect credential message doesn't show when SAML is enabled

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    • 2
    • Severity 3 - Minor
    • 5

      Issue Summary

      When we use the username and password approach and provide the wrong credential, it redirect to SSO screen and doesn't show any message.

      This is reproducible on Data Center: Yes

      Steps to Reproduce

      Step-1. Configure the SAML SSO for the instance along with the Product login enabled as Authentication methods.

      Step-2. When we use the username and password approach and provide the wrong credential, it redirect to SSO screen and doesn't show below message.

      username and/or password are incorrect

      Expected Results

      It's expected the login page show below message.

      username and/or password are incorrect

      Actual Results

      It redirect to SSO screen and not show any message.

      Workaround

      Currently there is no known workaround for this behavior. A workaround will be added here when available.

        1. screen1.png
          139 kB
          Shekhar Gupta
        2. screen2.png
          119 kB
          Shekhar Gupta
        3. screen3.png
          144 kB
          Shekhar Gupta

              Assignee:
              Manonmani Muthukrishnan
              Reporter:
              Shekhar Gupta
              Votes:
              4 Vote for this issue
              Watchers:
              5 Start watching this issue

                Created:
                Updated:
                Resolved: