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Bug
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Resolution: Unresolved
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Low
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None
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7.19.16
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1
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Severity 3 - Minor
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Summary
After migrating from Cloud to Server, the time is showing differently in "Page History"
Environment
- Cloud to Server migration
Steps to Reproduce
- In Confluence Cloud, perform a space export
- Import the backup into Confluence DC or Server where the Confluence DC/server is in another timezone except UTC
- Compare the "Published" time in Page History between Server and Cloud
Expected Results
The published timestamp is shown in the Confluence DC/server timezone
Actual Results
The time is shown in UTC
- is cloned from
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- Closed
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[CONFSERVER-93828] Time is displaying differently after migrating from Cloud to Server
| Status | Original: Needs Triage [ 10030 ] | New: Gathering Impact [ 12072 ] |
| Labels | New: warranty |
| Support reference count | New: 1 |
| Labels | Original: defense-squad mission-control |
| Affects Version/s | Original: 7.18.2 [ 101802 ] | |
| Affects Version/s | Original: 7.4.6 [ 92827 ] | |
| Affects Version/s | Original: 6.13.0 [ 82098 ] | |
| Affects Version/s | New: 7.19.16 [ 106144 ] |
| UIS | Original: 5 |
| Support reference count | Original: 73 |
| Description |
Original:
h3. Summary
After migrating from Server to Cloud, the time is showing differently in "Page History" tab due to the JVM timezone. This is similar issue as in Jira: h3. Environment * Server to Cloud migration h3. Steps to Reproduce # In Confluence Server, make sure the user timezone is not set / has been set to other than UTC # Perform a space export # Import the backup into Confluence Cloud # Compare the "Published" time in Page History between Server and Cloud h3. Expected Results The time is showing the same as Confluence Server h3. Actual Results The time is showing 8 hours late (taking UTC+8 as the example) !screenshot2.jpg|thumbnail! h3. Notes If -Duser.timezone is not set, it will take the system timezone. h3.Workaround *Please reach out to Atlassian Support to enable a fix on your site.* {panel:title=This worked on only newly created content|borderStyle=solid|borderColor=#3C78B5|titleBGColor=#3C78B5|bgColor=#E7F4FA} Set the user.timezone to UTC # Under {{<installation-directory>/bin/}} # Edit *setenv.sh* # Add the timezone property: {code}CATALINA_OPTS="-Duser.timezone=UTC ${CATALINA_OPTS}"{code} {panel} |
New:
h3. Summary
After migrating from Cloud to Server, the time is showing differently in "Page History" h3. Environment * Cloud to Server migration h3. Steps to Reproduce # In Confluence Cloud, perform a space export # Import the backup into Confluence DC or Server where the Confluence DC/server is in another timezone except UTC # Compare the "Published" time in Page History between Server and Cloud h3. Expected Results The published timestamp is shown in the Confluence DC/server timezone h3. Actual Results The time is shown in UTC |
| Reporter | Original: Ting [ cteh ] | New: Ahmad Faridi [ afaridi ] |
| Assignee | Original: Sergey Abramov [ 0ec4cf8d04e6 ] |