Uploaded image for project: 'Confluence Data Center'
  1. Confluence Data Center
  2. CONFSERVER-93390

Confluence intermittently displays #contentlink2 ($P false false) while uploading/installing/updating/enabling plugin

XMLWordPrintable

      Issue Summary

      This is reproducible on Data Center: (yes)

      Steps to Reproduce

      1. Download a plugin installation file (preferably larger than 40 MB)
      2. Navigate to Manage Apps (tab A)
      3. Open a new browser tab for the Confluence Homepage (tab B)
      4. Upload app (tab A)
        • In our case, we have used draw.io Diagrams & Whiteboards, and Gliffy Diagrams for Confluence to reproduce the behavior. 
           
      5. While uploading/installing the plugin, switch to tab B and refresh the page (Ctrl + Shift + R   - Reload the current page, ignoring cached content) multiple times 
      6. Once the installation is done, check the sidebar, login page, etc

      Expected Results

      The sidebar should display the page titles

      Actual Results

      Sidebar:

      Login:

       

      Global Permission: 

      Workaround

      Disabling/Enabling the plugin 

      Clear Confluence plugins cache 

        1. Screenshot 2023-11-28 at 00.06.19.png
          Screenshot 2023-11-28 at 00.06.19.png
          117 kB
        2. Screenshot 2023-11-28 at 00.06.57.png
          Screenshot 2023-11-28 at 00.06.57.png
          60 kB
        3. Screenshot 2023-11-28 at 00.08.01.png
          Screenshot 2023-11-28 at 00.08.01.png
          36 kB

            [CONFSERVER-93390] Confluence intermittently displays #contentlink2 ($P false false) while uploading/installing/updating/enabling plugin

            Chungho Ka added a comment - - edited

            It is also occurring in 9.4.5 versions.
            We need a new fix version

            Chungho Ka added a comment - - edited It is also occurring in 9.4.5 versions. We need a new fix version

            Holger Reimann added a comment -

            We are on 8.7.1 and getting the problem

            Holger Reimann added a comment - We are on 8.7.1 and getting the problem

            Makareswar Rout added a comment -

            We are on 8.6.2 and getting the problem, do you mean revert back to 8.5.5?  or go to 8.8.0 ?

             

            Makareswar Rout added a comment - We are on 8.6.2 and getting the problem, do you mean revert back to 8.5.5?  or go to 8.8.0 ?  

            Jordan Anslow added a comment -

            A fix for this issue is available in Confluence Server and Data Center 8.5.5.
            Upgrade now or check out the Release Notes to see what other issues are resolved.

            Jordan Anslow added a comment - A fix for this issue is available in Confluence Server and Data Center 8.5.5. Upgrade now or check out the Release Notes to see what other issues are resolved.

            Woven Platform SRE added a comment -

            I tried to follow the above steps but I could not reproduce the issue under my staging environment. Is there any other criteria, like more than 1 node?

            Woven Platform SRE added a comment - I tried to follow the above steps but I could not reproduce the issue under my staging environment. Is there any other criteria, like more than 1 node?

            brijeshkumar.patel added a comment - - edited

            Hi ,

            Even if we just added new license key in our ScriptRunner plugin in Confluence-8.5.4 , still we stared to face the same issue. This is 2nd time consecutive we faced this issue. Enabling and Disabling Safe Mode help us to fix this issue

            But wanted to understand why just applying license in Confluence , started to cause this issue ?

            Thanks to investigate further on this bug because ideally this should not happen.

            Regards,

            brijesh

            brijeshkumar.patel added a comment - - edited Hi , Even if we just added new license key in our ScriptRunner plugin in Confluence-8.5.4 , still we stared to face the same issue. This is 2nd time consecutive we faced this issue. Enabling and Disabling Safe Mode help us to fix this issue But wanted to understand why just applying license in Confluence , started to cause this issue ? Thanks to investigate further on this bug because ideally this should not happen. Regards, brijesh

            Makareswar Rout added a comment - - edited

            I had a case with support :  https://support.atlassian.com/requests/PS-141831/

            Makareswar Rout added a comment - - edited I had a case with support :   https://support.atlassian.com/requests/PS-141831/

            Augusto Leite Pinte De Carvalho added a comment - - edited

            We have this issue since we upgrade to confluence 8.5.x (LTS)

            It happens every time we reboot the server. 

            (Or when upgrading specific plugins - our case draw.io)

            As workaround we disable/enable a plugin or restart the confluence service.

            Augusto Leite Pinte De Carvalho added a comment - - edited We have this issue since we upgrade to confluence 8.5.x (LTS) It happens every time we reboot the server.  (Or when upgrading specific plugins - our case draw.io) As workaround we disable/enable a plugin or restart the confluence service.

              5337e069d1ab Pille Saral
              2f0471d2a1a4 Suat Kandiş
              Affected customers:
              21 This affects my team
              Watchers:
              35 Start watching this issue

                Created:
                Updated:
                Resolved: