Details
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Bug
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Resolution: Not a bug
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Low
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None
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8.6.0, 8.5.1, 7.19.14, 8.3.3, 8.4.3, 8.5.3
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None
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Severity 3 - Minor
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Description
Issue Summary
On older Linux OS, Confluence 7.19.14 and Confluence 8.5.1 throws an error relating to GLIBC_2.14 on a new install or upgrade:
... Caused by: java.lang.NoClassDefFoundError: Could not initialize class com.atlassian.security.auth.trustedapps.BouncyCastleEncryptionProvider ... Caused by: java.lang.ExceptionInInitializerError: Exception java.lang.UnsatisfiedLinkError: /opt/atlassian/confluence/temp/bc-lts-jni1ncdrmdgf-libs/libbc-lts-avx.so: /lib64/libc.so.6: version `GLIBC_2.14' not found (required by /opt/atlassian/confluence/temp/bc-lts-jni1ncdrmdgf-libs/libbc-lts-avx.so) [in thread "http-nio-8090-exec-1"] ...
This is reproducible on Data Center: yes
Steps to Reproduce
- Install an old Linux distribution that is bundled with a GLIBC version older than 2.14
- E.g. Oracle Linux 6 - bundled with GLIBC_2.12, RHEL 6 - bundled with GLIBC_2.12
- Install a fresh installation of an affected Confluence version
- Follow the installation wizard until the Database setup screen, press Next
Alternatively, upgrading to an affected Confluence version will also encounter the same log message below.
Expected Results
Confluence installation or startup should proceed without any errors relating to GLIBC_2.14.
Actual Results
The below exception is thrown in the atlassian-confluence.log file:
... Caused by: java.lang.NoClassDefFoundError: Could not initialize class com.atlassian.security.auth.trustedapps.BouncyCastleEncryptionProvider at jdk.internal.reflect.GeneratedConstructorAccessor119.newInstance(Unknown Source) at java.base/jdk.internal.reflect.DelegatingConstructorAccessorImpl.newInstance(Unknown Source) at java.base/java.lang.reflect.Constructor.newInstanceWithCaller(Unknown Source) at java.base/java.lang.reflect.Constructor.newInstance(Unknown Source) at org.springframework.beans.BeanUtils.instantiateClass(BeanUtils.java:211) at org.springframework.beans.factory.support.SimpleInstantiationStrategy.instantiate(SimpleInstantiationStrategy.java:87) at org.springframework.beans.factory.support.AbstractAutowireCapableBeanFactory.instantiateBean(AbstractAutowireCapableBeanFactory.java:1326) ... 483 more Caused by: java.lang.ExceptionInInitializerError: Exception java.lang.UnsatisfiedLinkError: /opt/atlassian/confluence/temp/bc-lts-jni1ncdrmdgf-libs/libbc-lts-avx.so: /lib64/libc.so.6: version `GLIBC_2.14' not found (required by /opt/atlassian/confluence/temp/bc-lts-jni1ncdrmdgf-libs/libbc-lts-avx.so) [in thread "http-nio-8090-exec-1"] at java.base/jdk.internal.loader.NativeLibraries.load(Native Method) at java.base/jdk.internal.loader.NativeLibraries$NativeLibraryImpl.open(Unknown Source) at java.base/jdk.internal.loader.NativeLibraries.loadLibrary(Unknown Source) at java.base/jdk.internal.loader.NativeLibraries.loadLibrary(Unknown Source) at java.base/java.lang.ClassLoader.loadLibrary(Unknown Source) at java.base/java.lang.Runtime.load0(Unknown Source) at java.base/java.lang.System.load(Unknown Source) at org.bouncycastle.crypto.NativeLoader$3.run(NativeLoader.java:562) at java.base/java.security.AccessController.doPrivileged(Unknown Source) at org.bouncycastle.crypto.NativeLoader.loadDriver(NativeLoader.java:556) at org.bouncycastle.crypto.CryptoServicesRegistrar.<clinit>(CryptoServicesRegistrar.java:139) at org.bouncycastle.jce.provider.BouncyCastleProvider.<clinit>(BouncyCastleProvider.java:60) at com.atlassian.security.auth.trustedapps.BouncyCastleEncryptionProvider.<clinit>(BouncyCastleEncryptionProvider.java:44) ...
Workaround
As per Supported Platforms:
Confluence is only supported on operating system versions that have an active vendor support.
Please upgrade the Linux OS to a newer version that has GLIBC_2.14 or newer. To check the OS bundled GLIBC version, run:
ldd --version
Attachments
Issue Links
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