Details
-
Bug
-
Resolution: Unresolved
-
Low
-
None
-
7.16.4, 8.5.1
-
None
-
1
-
Severity 3 - Minor
-
Description
Issue Summary
Epic Link in Jira Issue Macro that connects to Jira Cloud not showing Lozenge Color and Hyperlink when Epic Name and Epic Summary are not the same.
This is reproducible on Data Center: Yes
Steps to Reproduce
- Install Confluence Server/DC and configure Application Link with Jira Cloud
- In Jira Cloud:
- In Confluence Server/DC:
- Insert a Jira Issue Macro that shows the story created above
- Make sure Epic Link field is configured to show in the macro
- View the Confluence Page with Jira Issue Macro
Expected Results
Epic Link should:
- show as Epic Name
- have the correct colored lozenge
- have the correct hyperlink to it's Epic
Actual Results
- show as Epic Summary
- not showing as lozenge
- not having any hyperlink
Information
The same issue does not happen when Confluence Server/DC is retrieving same set of data from Jira Server/DC.
This is because the XML Response from Jira Cloud did not provide the unique Issue Key for Epic Link, but Epic Summary instead.
While this has the same outcome as CONFSERVER-91469, but the cause are different
Workaround
In Jira Cloud, set the Epic Summary and Epic Name to be the same exact value.
Attachments
Issue Links
- Discovered while testing
-
CONFSERVER-90922 Epic Link in Jira Issue Macro that connects to Jira Cloud not showing correctly when multiple unique Epic Issues having the same Epic Summary
- Gathering Impact
- Testing discovered
-
CONFSERVER-91469 Epic Link in Jira Issue Macro that connects to Jira Cloud not showing Lozenge Color and Hyperlink when Epic Summary includes single quote
- Gathering Impact