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  1. Confluence Data Center
  2. CONFSERVER-91266

Restoring site/space backup from local drive on Windows client machine fails with 400 bad request

      Issue Summary

      Restoring site/space from the local drive on a Windows client machine fails with 400 bad request

      Steps to Reproduce

      1. On a Windows client machine, open Confluence UI on any browser and Go to General Administration> Backup & Restore
      2. Choose space import from the local drive location

      Expected Results

      Space/Site is restored successfully

      Actual Results

      Space import fails with HTTP code 400 bad request.

      06/Sep/2023:13:33:26 +0000] admin http-nio-8090-exec-13 10.9.30.201 POST /rest/api/backup-restore/restore/space/upload HTTP/1.1 400 67ms 193 https://instenv-160334-qkc3.instenv.internal.atlassian.com/plugins/servlet/backup-and-restore/restore Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/116.0.0.0 Safari/537.36
      [06/Sep/2023:13:33:26 +0000] admin http-nio-8090-exec-5 10.9.30.201 GET /rest/api/backup-restore/jobs/undefined HTTP/1.1 404 7ms 40 https://instenv-160334-qkc3.instenv.internal.atlassian.com/plugins/servlet/backup-and-restore/detail/undefined Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/116.0.0.0 Safari/537.36  
      

      This can be also seen on the browser console logs

      No errors are indicated in the application logs as the request fails to get processed.

      Workaround

      • Place the XML backup in the restore directory
      • During the restore, choose the restore directory as the source location of the backup,

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            IMPORTANT: JAC is a Public system and anyone on the internet will be able to view the data in the created JAC tickets. Please don’t include Customer or Sensitive data in the JAC ticket.
            Uploaded image for project: 'Confluence Data Center'
            1. Confluence Data Center
            2. CONFSERVER-91266

            Restoring site/space backup from local drive on Windows client machine fails with 400 bad request

                Issue Summary

                Restoring site/space from the local drive on a Windows client machine fails with 400 bad request

                Steps to Reproduce

                1. On a Windows client machine, open Confluence UI on any browser and Go to General Administration> Backup & Restore
                2. Choose space import from the local drive location

                Expected Results

                Space/Site is restored successfully

                Actual Results

                Space import fails with HTTP code 400 bad request.

                06/Sep/2023:13:33:26 +0000] admin http-nio-8090-exec-13 10.9.30.201 POST /rest/api/backup-restore/restore/space/upload HTTP/1.1 400 67ms 193 https://instenv-160334-qkc3.instenv.internal.atlassian.com/plugins/servlet/backup-and-restore/restore Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/116.0.0.0 Safari/537.36
                [06/Sep/2023:13:33:26 +0000] admin http-nio-8090-exec-5 10.9.30.201 GET /rest/api/backup-restore/jobs/undefined HTTP/1.1 404 7ms 40 https://instenv-160334-qkc3.instenv.internal.atlassian.com/plugins/servlet/backup-and-restore/detail/undefined Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/116.0.0.0 Safari/537.36  
                

                This can be also seen on the browser console logs

                No errors are indicated in the application logs as the request fails to get processed.

                Workaround

                • Place the XML backup in the restore directory
                • During the restore, choose the restore directory as the source location of the backup,

                        glipatov George Lipatov
                        akotha@atlassian.com Ashish Kotha
                        Votes:
                        15 Vote for this issue
                        Watchers:
                        26 Start watching this issue

                          Created:
                          Updated:
                          Resolved:

                            glipatov George Lipatov
                            akotha@atlassian.com Ashish Kotha
                            Affected customers:
                            15 This affects my team
                            Watchers:
                            26 Start watching this issue

                              Created:
                              Updated:
                              Resolved: