Creating a site or space backup doesn't work while Confluence is in maintenance mode

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    • Type: Bug
    • Resolution: Unresolved
    • Priority: Low
    • None
    • Affects Version/s: 8.4.0, 8.3.2, 8.4.1, 8.5.4, 8.5.6, 8.5.7, 8.5.11, 9.3.1, 9.2.11, 10.2.1
    • Component/s: Site - Backup / Import, Space - Export / Import
    • None
    • 9
    • Severity 3 - Minor
    • 5

      Problem

      When attempting to create a site or space backup while Confluence is in maintenance mode, the process fails with a "Something went wrong. Refresh the page." error message.

      Environment

      Confluence 8.3.2 + 

      Steps to Reproduce

      • Enable read-only mode in Confluence
      • Navigate to the backup and export section
      • Attempt to create a site or space backup

      Expected Results

      Confluence generates an XML backup of the site or the specified space.

      Actual Results

      The process fails with an error message in the UI 

      Workaround

      Backups work as expected once maintenance mode is disabled. 

      Notes

      The application logs don't capture any details regarding these failures. However, the network traffic during the failed attempt will show a 405 status code response to the POST method request for the /rest/api/backup-restore/backup/site resource.

      POST http://localhost:6832/c832/rest/api/backup-restore/backup/site 405

        1. image-2023-08-04-13-29-55-001.png
          image-2023-08-04-13-29-55-001.png
          544 kB

            Assignee:
            Unassigned
            Reporter:
            Dante Anthony
            Votes:
            17 Vote for this issue
            Watchers:
            17 Start watching this issue

              Created:
              Updated: