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Type:
Suggestion
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Resolution: Unresolved
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None
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Component/s: Macros - Other Macros
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2
When inserting an Assets macro connected to Jira Service Management there can be a delay when inserting the macro calling all the available attributes.
After inserting the macro you perform an AQL search for the required keys or assets.
It's the next screen where you select attributes that can take quite some time to load.
With around 5000 attributes in a schema, that must be retrieved for each key from the previous search page which can lead to page load times of 7-10s when choosing the attributes.
Around 5000 attributes also requires around 1MB of payload from the asset request, that's repeated for each key.
Request
Improve the efficiency of the macro call to Jira, perhaps via pagination of some type or compressing the responses.