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  1. Confluence Data Center
  2. CONFSERVER-79792

Troubleshooting and Support plugin throws ORA-00905: missing keyword error

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      Issue Summary

      After updating the Troubleshooting and Support plugins to version 1.41.0 or 1.41.1, you will encounter the ORA-00905: missing keyword error when viewing the Troubleshooting and support tools page.

      Steps to Reproduce

      1. Setup Confluence 7.13.7 with Oracle
      2. Update the Troubleshooting and Support plugins to the latest version
      3. Access the Troubleshooting and support tools page (<confluence-base-url>/plugins/servlet/troubleshooting/view/

      Expected Results

      No errors thrown

      Actual Results

      The below exception is thrown in the atlassian-confluence.log file:

      2022-08-19 14:56:24,163 ERROR [HealthCheck:thread-2] [healthcheck.directory.internal.InternalAdminCheck] check An error occurred when performing the Internal Administrator User health check, we're going to try to fallback: 
       -- referer: https://linux-23762.prod.atl-cd.net/confluence/plugins/servlet/troubleshooting/view/ | url: /confluence/rest/troubleshooting/1.0/check/process/ | traceId: fee069cadc9c6ff8 | userName: admin
      java.lang.RuntimeException: java.lang.RuntimeException: java.sql.SQLSyntaxErrorException: ORA-00905: missing keyword
      
      	at com.atlassian.troubleshooting.confluence.healthcheck.ConfluenceDatabaseService.runInConnection(ConfluenceDatabaseService.java:33)
      	at com.atlassian.troubleshooting.confluence.healthcheck.directory.internal.InternalAdminCheck.check(InternalAdminCheck.java:98)
      	at com.atlassian.troubleshooting.healthcheck.impl.PluginSuppliedSupportHealthCheck.check(PluginSuppliedSupportHealthCheck.java:66)
      	at java.base/java.util.concurrent.FutureTask.run(FutureTask.java:264)
      	at java.base/java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1128)
      	at java.base/java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:628)
      	at java.base/java.lang.Thread.run(Thread.java:829)
      Caused by: java.lang.RuntimeException: java.sql.SQLSyntaxErrorException: ORA-00905: missing keyword
      
      	at com.atlassian.troubleshooting.confluence.healthcheck.directory.internal.InternalAdminCheck.getQueryResult(InternalAdminCheck.java:166)
      	at com.atlassian.troubleshooting.confluence.healthcheck.directory.internal.InternalAdminCheck.countUsersInAdminGroupQuery(InternalAdminCheck.java:137)
      	at com.atlassian.sal.core.rdbms.DefaultTransactionalExecutor.executeInternal(DefaultTransactionalExecutor.java:87)
      	at com.atlassian.sal.core.rdbms.DefaultTransactionalExecutor.lambda$execute$0(DefaultTransactionalExecutor.java:43)
      	at com.atlassian.sal.spring.connection.SpringHostConnectionAccessor.lambda$execute$0(SpringHostConnectionAccessor.java:55)
      	at org.springframework.transaction.support.TransactionTemplate.execute(TransactionTemplate.java:140)
      	at com.atlassian.sal.spring.connection.SpringHostConnectionAccessor.execute(SpringHostConnectionAccessor.java:49)
      	at com.atlassian.sal.core.rdbms.DefaultTransactionalExecutor.execute(DefaultTransactionalExecutor.java:40)
      	at com.atlassian.troubleshooting.confluence.healthcheck.ConfluenceDatabaseService.runInConnection(ConfluenceDatabaseService.java:31)
      	... 6 more
      Caused by: java.sql.SQLSyntaxErrorException: ORA-00905: missing keyword
      
      	at oracle.jdbc.driver.T4CTTIoer11.processError(T4CTTIoer11.java:494)
      	at oracle.jdbc.driver.T4CTTIoer11.processError(T4CTTIoer11.java:446)
      	at oracle.jdbc.driver.T4C8Oall.processError(T4C8Oall.java:1054)
      	at oracle.jdbc.driver.T4CTTIfun.receive(T4CTTIfun.java:623)
      	at oracle.jdbc.driver.T4CTTIfun.doRPC(T4CTTIfun.java:252)
      	at oracle.jdbc.driver.T4C8Oall.doOALL(T4C8Oall.java:612)
      	at oracle.jdbc.driver.T4CPreparedStatement.doOall8(T4CPreparedStatement.java:226)
      	at oracle.jdbc.driver.T4CPreparedStatement.doOall8(T4CPreparedStatement.java:59)
      	at oracle.jdbc.driver.T4CPreparedStatement.executeForDescribe(T4CPreparedStatement.java:747)
      	at oracle.jdbc.driver.OracleStatement.executeMaybeDescribe(OracleStatement.java:904)
      	at oracle.jdbc.driver.OracleStatement.doExecuteWithTimeout(OracleStatement.java:1082)
      	at oracle.jdbc.driver.OraclePreparedStatement.executeInternal(OraclePreparedStatement.java:3780)
      	at oracle.jdbc.driver.T4CPreparedStatement.executeInternal(T4CPreparedStatement.java:1343)
      	at oracle.jdbc.driver.OraclePreparedStatement.executeQuery(OraclePreparedStatement.java:3822)
      	at oracle.jdbc.driver.OraclePreparedStatementWrapper.executeQuery(OraclePreparedStatementWrapper.java:1165)
      	at com.mchange.v2.c3p0.impl.NewProxyPreparedStatement.executeQuery(NewProxyPreparedStatement.java:1471)
      	at com.atlassian.troubleshooting.confluence.healthcheck.directory.internal.InternalAdminCheck.getQueryResult(InternalAdminCheck.java:162)
      	... 14 more
      Caused by: Error : 905, Position : 84, Sql = SELECT COUNT(DISTINCT cu.user_name) FROM cwd_membership cm LEFT OUTER JOIN cwd_user AS cu ON cm.child_user_id = cu.id LEFT OUTER JOIN cwd_group AS cg ON cm.parent_id = cg.id LEFT OUTER JOIN cwd_directory AS cd ON cd.id = cg.directory_id WHERE cg.lower_group_name IN (SELECT sp.PERMGROUPNAME FROM SPACEPERMISSIONS sp WHERE sp.PERMTYPE IN (:1 ,:2 )) AND cu.active = :3  AND cg.active = :4  AND cd.directory_type = :5 , OriginalSql = SELECT COUNT(DISTINCT cu.user_name) FROM cwd_membership cm LEFT OUTER JOIN cwd_user AS cu ON cm.child_user_id = cu.id LEFT OUTER JOIN cwd_group AS cg ON cm.parent_id = cg.id LEFT OUTER JOIN cwd_directory AS cd ON cd.id = cg.directory_id WHERE cg.lower_group_name IN (SELECT sp.PERMGROUPNAME FROM SPACEPERMISSIONS sp WHERE sp.PERMTYPE IN (?,?)) AND cu.active = ? AND cg.active = ? AND cd.directory_type = ?, Error Msg = ORA-00905: missing keyword
      
      	at oracle.jdbc.driver.T4CTTIoer11.processError(T4CTTIoer11.java:498)
      	... 30 more
      

      Workaround

      Downgrade the plugin to v1.39.0 (you may need to uninstall plugin v1.41.0 or v1.41.1 and install v1.39.0)

              d84946827b81 Erwan Alliaume
              c84ad05f80fa Puventhira Mannen Pragasam Selladurai (Inactive)
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                Created:
                Updated:
                Resolved: