When a page with user mentions is migrated from Confluence Cloud into Confluence Server/DC using either site or space migration, the mentions display "Broken Link"
For a cloud to cloud migration via Confluence DC, this results in mentions showing "Unlicensed User" in the destination cloud site
- Create a page in Confluence Cloud with one or more @ user mentions
- Export the space or site from Confluence Cloud
- Import the space or site into Confluence Server DC
- Observe the Broken Link message in place of the user mentions. Within the page source the <ri:user> element is missing a user identifier attribute.
The expected result is that the @ user mention is displayed with the proper user in Confluence Server/DC.
The below element is what is actually created in Confluence Server/DC:
For cloud to cloud migrations: The workaround is to use the space export/import directly from cloud to cloud.
For cloud to server migrations: Currently there is no known workaround for this behavior. A workaround will be added here when available