Confluence "Jira Issue Macro" does not show status lozenge colour from Jira 9.0.0+

Issue Summary

Confluence "Jira Issue Macro" does not show status lozenge colour from Jira 9.0.0+.

This is reproducible on Data Center: yes

Steps to Reproduce

1. Install Jira 9.0.0 with sample Software Project (e.g. named Test Project)
   • Navigate to Jira Administration » Issues » Workflows
   • Edit the Software Simplified Workflow for Project TP
   • All the remaining Statuses with Allow all statuses to transition to this one for:
     • CLOSED
     • RESOLVED
     • REOPENED
     • OPEN
   • Navigate to Issues » Search for Issues
     • Transition a few tickets so there are tickets in each of the various statuses
2. Install Confluence 7.18.3
   • Connect the two as application links
   • Create a new Confluence page with a Jira Issue Macro
   • Use this JQL:

     project = "TP" order by key
     

   • Publish the page

Expected Results

The Jira Issue Macro should show the Status lozenge as these colours:

1. Green (Done, Resolved, Closed)
2. Blue (In progress)
3. Grey (Reopened, Open, To Do)

Actual Results

The Jira Issue Macro shows all the Status lozenge in grey :

Data from Jira

• Jira Issue Macro end point:
  • <Jira-Base-URL>/sr/jira.issueviews:searchrequest-xml/temp/SearchRequest.xml?tempMax=20&returnMax=true&jqlQuery=project%3D"TP"+&field=summary&field=issuetype&field=issuekey&field=created&field=duedate&field=reporter&field=assignee&field=priority&field=updated&field=resolution&field=status&field=link&field=type

Jira Issue macro Rest End Point in Jira 7/8 returned:

<item>
                <link>http://localhost:47102/j7102/browse/TP-23</link>
                    <key id="10022">TP-23</key>
            <summary>Test Issue Jira 7</summary>
                <type id="10001" iconUrl="http://localhost:47102/j7102/images/icons/issuetypes/story.svg">Story</type>
                                <priority id="3" iconUrl="http://localhost:47102/j7102/images/icons/priorities/medium.svg">Medium</priority>
                        <status id="10001" iconUrl="http://localhost:47102/j7102/" description="">Done</status>
                    <statusCategory id="3" key="done" colorName="green"/>
                                    <resolution id="10000">Done</resolution>
                                        <assignee username="admin">admin</assignee>
                                    <reporter username="admin">admin</reporter>
                            <created>Fri, 3 Jun 2022 04:33:30 +1000</created>
                <updated>Wed, 15 Jun 2022 13:08:30 +1000</updated>
                                <due></due>
                                                                        </item>

Jira Issue macro Rest End Point in Jira 9 returns a different colorName value:

<item>
                <link>http://localhost:8900/j900/browse/TP-23</link>
                    <key id="10022">TP-23</key>
            <summary>Test Issue Jira 9</summary>
                <type id="10001" iconUrl="http://localhost:8900/j900/images/icons/issuetypes/story.svg">Story</type>
                                <priority id="3" iconUrl="http://localhost:8900/j900/images/icons/priorities/medium.svg">Medium</priority>
                        <status id="10001" iconUrl="http://localhost:8900/j900/" description="">Done</status>
                    <statusCategory id="3" key="done" colorName="success"/>
                                    <resolution id="10000">Done</resolution>
                                        <assignee username="admin">admin</assignee>
                                    <reporter username="admin">admin</reporter>
                            <created>Mon, 4 Jul 2022 21:47:48 +1000</created>
                <updated>Sun, 17 Jul 2022 06:22:48 +1000</updated>
                                <due></due>
                                                                                    </item>

Workaround

1. Create a new directory:
   • <confluence-install>/confluence/templates
   • <confluence-install>/confluence/templates/macros
   • If Confluence is running on Linux, ensure the two new directories ownership and permissions matches the surrounding directories
2. Create a new file called <confluence-install>/confluence/templates/macros/lozenge-utils.vm and populate it with this content:

   #macro (lozengeClass $color)
       #if($color == "blue-gray" || $color == "default")
           aui-lozenge-default
       #elseif($color == "green" || $color == "success")
           aui-lozenge-success
       #elseif($color == "yellow" || $color == "inprogress")
           aui-lozenge-current
       #elseif($color == "brown")
           aui-lozenge-complete
       #elseif($color == "warm-red")
           aui-lozenge-error
       #else
           aui-lozenge-default
       #end
   #end
   

   • If Confluence is running on Linux, ensure the file ownership matches the surrounding directory
   • If Confluence is running on Linux, ensure the file permissions are 644 (e.g. chmod 644 lozenge-utils.vm)
3. Restart Confluence for the change to take effect
4. Reload the Confluence page containing the Jira Issue Macro and the change should take effect

If Confluence is running in a Cluster, apply the above change onto each Confluence DC node (one at a time)

If Confluence is upgraded to a newer version that is still affected by this bug, the above workaround will need to be manually applied after the upgrade.