Companion app not able to launch due to OS or Electron not passing file windows size

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    • 1
    • Severity 3 - Minor

      Issue Summary

      Companion app failed to launch when user trying to edit attachment. Doing some investigation, this is caused by OS or Electron is providing a null value for filewindows where companion app is expacting a value. Due to this, companion app is not able to create a new pop up window and failed to launch.

      Steps to Reproduce

      There is no details steps to reproduce it.

      Expected Results

      User is able to download and edit the file

      Actual Results

      Companion app is no launching

      The below exception is thrown in the companion app log file:

      error:	adc:browser 2022-05-18T13:00:18.310Z logged raw sentry error: {"extra":{"unhandledPromiseRejection":true,"node":"v12.13.0"},"message":"TypeError: Cannot read property 'setContentSize' of null","exception":[{"type":"TypeError","value":"Cannot read property 'setContentSize' of null","stacktrace":{"frames":[{"filename":"x86)\\Atlassian Companion\\resources\\app.asar\\node_modules\\tslib\\tslib.js","lineno":107,"colno":62,"function":"fulfilled (C:\\Program Files","in_app":false,"module":"tslib"},{"filename":"","lineno":null,"colno":null,"function":"Generator.next","in_app":false},{"filename":"x86)\\Atlassian Companion\\resources\\app.asar\\src\\browser\\socket\\transaction-types\\file\\lib\\FileManager.ts","lineno":92,"colno":22,"function":"FileManager.<anonymous> (C:\\Program Files","in_app":false,"module":"FileManager.ts"},
      ...
      ...
      

      Workaround

      Currently there is no known workaround for this behavior. A workaround will be added here when available

            Assignee:
            James Ponting
            Reporter:
            Lipkent Ng (Inactive)
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            0 Vote for this issue
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              Created:
              Updated:
              Resolved: