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  1. Confluence Data Center
  2. CONFSERVER-79445

Comments - Add : Character key shortcuts exist and cannot be modified or turned off

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      Issue Summary

      Single character key shortcuts exist and do not have at least one of these required options: ability to turn off single character key shortcuts, ability to remap to a non-singular key shortcut, OR are only active when the appropriate user interface component has focus.
      Element:
      1) Shortcut command

      Location:
      To enable the "comment" input field in the main content.

      Additional details:
      The shortcut command to enable the "comment" input field is "m" and to navigate through "iframe" is "m" for screen reader.
      Also, as it is a single key character shortcut, there is no way to turn it off.

      Steps to Reproduce

      1. Step 1

      Actual Results

      Actual results

      Expected Results

      Expected Results

      Fix Information
      RULE :
      If a single character key shortcut exists, then at least one of the following MUST be true: single character key shortcuts can be turned off, remapped, or are only active when the relevant user interface component is in focus.

      HOW TO FIX:
      Fix this issue by using ONE or MORE of the following techniques:
      1. Provide a mechanism for users to turn off the single character key shortcuts.
      2. Provide a mechanism for users to remap the shortcuts to use one or more non-printable keyboard characters (e.g. Ctrl, Alt, etc.).
      3. Ensure that the shortcut is only triggered when the relevant component has focus.

      REFERENCE:
      WCAG Understanding document: https://www.w3.org/WAI/WCAG21/Understanding/character-key-shortcuts

      BACKGROUND:
      Keyboard shortcuts work well for many keyboard users, but single character key shortcuts can have adverse effects for people with motor disabilities who use speech input to interact with a computer. The reason for this is that when a single key is used to trigger a command, a spoken word can become a unexpected barrage of single-key commands if the cursor focus happens to be in the wrong place. Similarly, keyboard-only users who have dexterity challenges can also be prone to accidentally hitting keys. Users must be able to turn off or reconfigure shortcuts to include a non-character keys or to use two or more successive character keys. This will help speech input and keyboard users avoid potentially unrecoverable mistakes.

      NOTE: Character keys are defined as letter (including upper- and lower-case letters), punctuation, number, or symbol characters.

      Screenshot

      Screen Recording

      screen recording

      Workaround

      workaround

      Bug Ref: 725297

              607d03f48037 Kostiantyn Smolenskyi (Inactive)
              12b69dcabe29 Matthew Brennan
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                Created:
                Updated:
                Resolved: