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  1. Confluence Data Center
  2. CONFSERVER-78928

Confluence Clustered DC Restore from Backup incorrectly reading from <Local Home>/restore folder

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Details

    • Bug
    • Resolution: Unresolved
    • Low
    • None
    • 7.17.2
    • Site - Backup / Import
    • None

    Description

      Issue Summary

      When performing the Restore from Backup during the initial Confluence installation, the setup screen advises to place the XML Backup into the <Shared Home>/restore.

      However, it doesn't show any files in the <Shared Home>/restore as it's looking in the <Local Home>/restore.

      This is reproducible on Data Center: Yes

      Steps to Reproduce

      1. Install a fresh Confluence instance
      2. Apply a Confluence Data Center license
      3. When prompted for Non-Clustrered or Clustered - choose Clustered
      4. Follow the remaining prompts until you reach the Load Content screen
        • Choose Restore from Backup
        • The screen will advise to place the XML backup into <Shared Home>/restore
        • Place your XML Backup into the <Shared Home>/restore and reload the page

      Expected Results

      The screen will pick up and list the XML backup from the <Shared Home>/restore in the bottom box.

      Actual Results

      The screen does not pick up and list the XML backup from the <Shared Home>/restore in the bottom box.

      Only when you put the XML Backup into the <Local Home>/restore, then the XML backup file is picked up.

      Workaround

      During the initial install of a Confluence Clustered DC installation, place the XML backup in the <Local Home>/restore and reloading the setup dialog should pick up the file.

      If you are doing a Restore after Confluence DC is already up and running through Confluence Administration » General Configuration » Backup and Restore screen - the correct location that the dialog is showing and reading the XML backup from is the <Shared Home>/restore.

      Attachments

        1. FileInLocalHome.png
          FileInLocalHome.png
          544 kB
        2. FileInSharedHome.png
          FileInSharedHome.png
          544 kB

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              a9293dbdc671 Thomas Rogozinski
              hlam@atlassian.com Eric Lam
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              Dates

                Created:
                Updated: