Details
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Bug
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Resolution: Unresolved
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Low
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None
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7.13.5, 7.15.1, 7.18.0
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None
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1
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Severity 3 - Minor
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Description
Problem
When passing the mouse over the Analytics graphic it shows a different date than what is showing on X axis when you user has a profile set with a timezone different than the 'Site Default'
Steps to Reproduce
- On the right upper click on your profile image and then 'Settings'.
- Change your timezone to any other timezone than 'Site Default'.
Before change:
- After change:
Expected Results
Show the same Day, Week, Month on the over panel than the X axis
Actual Results
It Shows a wrong Day, Week, Month on the over panel than the X axis
Workaround
It should work without issues if setting user profile timezone as 'Site Default'.
Notes on the workaround
This workaround has limitations if the Site Default timezone has daylight saving changes over the year. For example, if the Site Default is Eastern time, users will still see the problem on events before the DST change that happened on March 13th 2022, even after setting their profile to match the site default timezone. The following screenshot illustrates that:
For events after March 13th, the problem is not observed if the profile is set to the site default timezone:
For timezones that don't have daylight savings, like Brasilia Standard Time GMT-3, this limitation is not observed and the workaround is fully functional.