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  1. Confluence Data Center
  2. CONFSERVER-78873

Analytics chart displaying the wrong date (day, week, month)

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Details

    • Bug
    • Resolution: Unresolved
    • Low
    • None
    • 7.13.5, 7.15.1, 7.18.0
    • None

    Description

      Problem

      When passing the mouse over the Analytics graphic it shows a different date than what is showing on X axis when you user has a profile set with a timezone different than the 'Site Default'

      Steps to Reproduce

      • On the right upper click on your profile image and then 'Settings'.
      • Change your timezone to any other timezone than 'Site Default'.
        Before change:
      • After change:

      Expected Results

      Show the same Day, Week, Month on the over panel than the X axis

      Actual Results

      It Shows a wrong Day, Week, Month on the over panel than the X axis

      Workaround

      It should work without issues if setting user profile timezone as 'Site Default'.

      Notes on the workaround

      This workaround has limitations if the Site Default timezone has daylight saving changes over the year. For example, if the Site Default is Eastern time, users will still see the problem on events before the DST change that happened on March 13th 2022, even after setting their profile to match the site default timezone. The following screenshot illustrates that:

      For events after March 13th, the problem is not observed if the profile is set to the site default timezone:

      For timezones that don't have daylight savings, like Brasilia Standard Time GMT-3, this limitation is not observed and the workaround is fully functional.

      Attachments

        1. Correct day.png
          Correct day.png
          54 kB
        2. Correct Month.png
          Correct Month.png
          49 kB
        3. image-2022-05-20-16-08-21-874.png
          image-2022-05-20-16-08-21-874.png
          48 kB
        4. image-2022-05-20-16-08-21-938.png
          image-2022-05-20-16-08-21-938.png
          51 kB
        5. Other Timezone.png
          Other Timezone.png
          7 kB
        6. Screen Shot 2022-07-21 at 15.13.10.png
          Screen Shot 2022-07-21 at 15.13.10.png
          47 kB
        7. Screen Shot 2022-07-21 at 15.13.18.png
          Screen Shot 2022-07-21 at 15.13.18.png
          56 kB
        8. Timezone Default-3.png
          Timezone Default-3.png
          9 kB

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              Unassigned Unassigned
              d572fd45fe13 Marcio Ribeiro
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              Dates

                Created:
                Updated: