Confluence incorrectly showing JIRA anonymised user

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    • 1
    • Severity 2 - Major

      Issue Summary

      This is reproducible on Data Center: Yes

      Steps to Reproduce

      1. Created a dummy user - testuser in my Jira instance. 
      2. Created a page in confluence, linked that page in Jira, and mentioned 'testuser' in the confluence page.
      3. Anonymized the user in Jira 
      4. Sync'd the Jira directory in confluence 
      5. we could see "UNKNOWN USER(tetsuser)" getting displayed 

      Expected Results

      Confluence should display the anonymized user correctly just like it's displayed in Jira - please check the assignee field - testuser changed to user-0da92 once anonymized.

      Actual Results

      we could see "UNKNOWN USER(tetsuser)" getting displayed 

      Workaround

      In the case that the user has already been "unsynced" by anonymising the user in Jira, it is possible to anonymise the user in Confluence with the following steps

      1. Add a user to the local Confluence user directory with the same username as the "unsynced" user
      2. Delete the newly created user per our standard anonymisation process

      The bug is similar to - https://jira.atlassian.com/browse/CONFSERVER-39209, and as such that bug may be worth reviewing.

            Assignee:
            Unassigned
            Reporter:
            Gaurav Kashyap (Inactive)
            Votes:
            2 Vote for this issue
            Watchers:
            4 Start watching this issue

              Created:
              Updated:
              Resolved: