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  1. Confluence Data Center
  2. CONFSERVER-78062

Jira Link doesn't appear/show count after import space

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      Issue Summary

      Jira Link doesn't show count after import space to Confluence Data Center

      Environment:

      • 2x Confluence 7.13.4 DC
      • Jira 8.20.5

      Note:
      Both Confluence instances linked to the same Jira
       

      Steps to Reproduce

      1. In an existing Confluence, add couple of Jira links to the page.
      2. Notice the Jira link Counts
        • {
            "clientId": "SINGLE_495a2c14-851f-3d29-9b12-0a9d8cd364a3_950276_2cb280837b59e6ab017b59e818c90000",
            "data": "{\"status\":\"COMPLETED\",\"serverId\":\"495a2c14-851f-3d29-9b12-0a9d8cd364a3\",\"numOfIssues\":3,\"numOfReceivedIssues\":3,\"htmlMacro\":{\"KANBAN-11\":[\"\\n\\u003cspan class\\u003d\\\"jira-issue\\\" data-jira-key\\u003d\\\"KANBAN-11\\\" \\u003e\\n                    \\u003ca href\\u003d\\\"https://linux-14698.prod.atl-cd.net/jira/browse/KANBAN-11\\\" class\\u003d\\\"jira-issue-key\\\"\\u003e\\u003cimg class\\u003d\\\"icon\\\"\\n                                                                                      src\\u003d\\\"https://linux-14698.prod.atl-cd.net/jira/secure/viewavatar?size\\u003dxsmall\\u0026amp;avatarId\\u003d10318\\u0026amp;avatarType\\u003dissuetype\\\"/\\u003eKANBAN-11\\u003c/a\\u003e\\n                            -\\n            \\u003cspan class\\u003d\\\"summary\\\"\\u003eIssues like this one that are marked as fixed in a released version do not show up in Work mode but are included in the reports\\u003c/span\\u003e\\n                                                \\u003cspan class\\u003d\\\"aui-lozenge aui-lozenge-subtle             aui-lozenge-success\\n     jira-macro-single-issue-export-pdf\\\"\\u003eDone\\u003c/span\\u003e\\n                \\u003c/span\\u003e\\n\"],\"KANBAN-2\":[\"\\n\\u003cspan class\\u003d\\\"jira-issue\\\" data-jira-key\\u003d\\\"KANBAN-2\\\" \\u003e\\n                    \\u003ca href\\u003d\\\"https://linux-14698.prod.atl-cd.net/jira/browse/KANBAN-2\\\" class\\u003d\\\"jira-issue-key\\\"\\u003e\\u003cimg class\\u003d\\\"icon\\\"\\n                                                                                      src\\u003d\\\"https://linux-14698.prod.atl-cd.net/jira/secure/viewavatar?size\\u003dxsmall\\u0026amp;avatarId\\u003d10318\\u0026amp;avatarType\\u003dissuetype\\\"/\\u003eKANBAN-2\\u003c/a\\u003e\\n                            -\\n            \\u003cspan class\\u003d\\\"summary\\\"\\u003eKanban boards are often divided into streams of work, aka Swimlanes. By default, Kanban boards include an \\u0026quot;Expedite\\u0026quot; swimlane for items marked with the highest priority (like this one)\\u003c/span\\u003e\\n                                                \\u003cspan class\\u003d\\\"aui-lozenge aui-lozenge-subtle             aui-lozenge-default\\n     jira-macro-single-issue-export-pdf\\\"\\u003eSelected for Development\\u003c/span\\u003e\\n                \\u003c/span\\u003e\\n\"],\"KANBAN-1\":[\"\\n\\u003cspan class\\u003d\\\"jira-issue\\\" data-jira-key\\u003d\\\"KANBAN-1\\\" \\u003e\\n                    \\u003ca href\\u003d\\\"https://linux-14698.prod.atl-cd.net/jira/browse/KANBAN-1\\\" class\\u003d\\\"jira-issue-key\\\"\\u003e\\u003cimg class\\u003d\\\"icon\\\"\\n                                                                                      src\\u003d\\\"https://linux-14698.prod.atl-cd.net/jira/secure/viewavatar?size\\u003dxsmall\\u0026amp;avatarId\\u003d10318\\u0026amp;avatarType\\u003dissuetype\\\"/\\u003eKANBAN-1\\u003c/a\\u003e\\n                            -\\n            \\u003cspan class\\u003d\\\"summary\\\"\\u003eKanban cards represent work items \\u0026gt;\\u0026gt; Click the \\u0026quot;KANBAN-1\\u0026quot; link at the top of this card to show the Detail view - there\\u0026#39;s more on Kanban in the \\u0026#39;Description\\u0026#39; section\\u003c/span\\u003e\\n                                                \\u003cspan class\\u003d\\\"aui-lozenge aui-lozenge-subtle             aui-lozenge-default\\n     jira-macro-single-issue-export-pdf\\\"\\u003eBacklog\\u003c/span\\u003e\\n                \\u003c/span\\u003e\\n\"]}}",
            "status": 200
          }
      3. Export the space and import it into another Confluence instance

      Expected Results

      Page displayed with Jira Link visible and the correct count

      Actual Results

      Jira Link is missing from page

      Workaround

      Remove Jira issue, save page and add back jira issue

        1. image-2022-03-10-17-32-04-997.png
          180 kB
          Puventhira Mannen Pragasam Selladurai
        2. image-2022-03-10-17-36-56-680.png
          178 kB
          Puventhira Mannen Pragasam Selladurai

              Unassigned Unassigned
              c84ad05f80fa Puventhira Mannen Pragasam Selladurai
              Votes:
              3 Vote for this issue
              Watchers:
              6 Start watching this issue

                Created:
                Updated: