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Type:
Bug
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Resolution: Unresolved
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Priority:
Low
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None
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Affects Version/s: 7.4.6, 7.13.0, 7.15.0, 8.5.5, 8.5.11, 8.9.3
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Component/s: Macros - Jira Macros
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None
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7
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Severity 3 - Minor
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0
Issue Summary
When viewing a Jira Issue macro with a custom user field in the display options, it shows a hash instead of the username. 
Steps to Reproduce
In Jira Cloud
- Create a custom field type, User Picker(Multiple Users).
- Create an Issue with the custom field.
- When exporting the Jira Issue to XML, you can see the hash values for the custom field. JiraCloudIssueCustomField.xml
- When exporting the Jira Issue to XML, you can see the hash values for the custom field. JiraCloudIssueCustomField.xml
- Create an Application link to Confluence Server.
In Confluence Server
- Create a page.
- Create a Jira Issue with the custom field.
- Expand the Display option and add the custom field.
- Save and publish the page.
Expected Results
The display option to show the username.
Actual Results
The User displays a hash ID and not the username. ug:31d27b12-5735-4a59-b034-e16679f70921
Workaround
Currently there is no known workaround for this behavior. A workaround will be added here when available
