• We collect Confluence feedback from various sources, and we evaluate what we've collected when planning our product roadmap. To understand how this piece of feedback will be reviewed, see our Implementation of New Features Policy.

      NOTE: This suggestion is for Confluence Server. Using Confluence Cloud? See the corresponding suggestion.

      When editing a page, if a user accidentally clicks cancel, the draft is immediately discarded without method of recovery. Since cancelling destroys data permanently, a confirmation dialogue box should pop-up to provide users with an opportunity to avoid losing their change.

      Atlassian Status as of 10 December 2014

      UPDATE 12 Jan 2015: We have resolved this issue, though using a slightly different approach:
      In Edit Mode: "Cancel" has been renamed to "Close" and will NOT discard your work. Drafts are auto-saved and recoverable.
      In Preview Mode: "Cancel"/"Close" has been disabled! Click "Edit" to go back to the editor.
      In Comment Editor: "Cancel" will show a confirmation dialog to warn that comments will be lost.

      This will be available in the upcoming Confluence release (5.7) - within a couple of months and will also be available to Cloud (previously OnDemand) customers within a few weeks. Stay tuned.


      Thank you for your suggestions and feedback on this issue. We acknowledge this issue is causing pain & inconvenience. We are currently looking into this and will update this issue when we've make progress on it.

      Henk Kleynhans
      Senior Product Manager - Confluence

            [CONFSERVER-7526] Add cancel confirmation dialog to edit page

            The corresponding request for JIRA is JRA-23284. The JIRA team have recently re-opened this issue and are looking into its implementation, you can watch the issue to receive updates.

            edith (Inactive) added a comment - The corresponding request for JIRA is JRA-23284 . The JIRA team have recently re-opened this issue and are looking into its implementation, you can watch the issue to receive updates.

            Does anybody know if there is a corresponding ticket for JIRA that we can upvote?

            Joshua Silver added a comment - Does anybody know if there is a corresponding ticket for JIRA that we can upvote?

            Great! Now it should also be fixed for issue creation in JIRA.

            Marius Kirschke added a comment - Great! Now it should also be fixed for issue creation in JIRA.

            For Confluence 5.7, we solved this issue in the following way:

            In Edit mode:
            1. we renamed "Cancel" to "Close", and
            2. Clicking "Close" will NOT discard your work (a draft is saved!)

            In Preview mode:
            1. We disabled the "Cancel" link (it now says "Close", but is greyed out). To return to the Editor, simply click "Edit")

            In the Comment Editor:
            1. We kept it as "Cancel" and the behaviour as before (no drafts are saved),
            2. BUT, we now show a confirmation dialog to warn you that your comment will be lost if you click Cancel.

            As always, your feedback is welcome!

            Henk | Senior PM - Confluence

            Henk Kleynhans (Inactive) added a comment - For Confluence 5.7, we solved this issue in the following way: In Edit mode: 1. we renamed "Cancel" to "Close", and 2. Clicking "Close" will NOT discard your work (a draft is saved!) In Preview mode: 1. We disabled the "Cancel" link (it now says "Close", but is greyed out). To return to the Editor, simply click "Edit") In the Comment Editor: 1. We kept it as "Cancel" and the behaviour as before (no drafts are saved), 2. BUT, we now show a confirmation dialog to warn you that your comment will be lost if you click Cancel. As always, your feedback is welcome! Henk | Senior PM - Confluence

            Is there a corresponding issue to fix this in JIRA as well? I want to upvote and comment on that one too, but I couldn't quickly find it.

            Joshua Silver added a comment - Is there a corresponding issue to fix this in JIRA as well? I want to upvote and comment on that one too, but I couldn't quickly find it.

            This should be fixed!

            Joshua Silver added a comment - This should be fixed!

            Please please please can this be resolved!!!

            Claire Rosser added a comment - Please please please can this be resolved!!!

            As a workaround people can check out lazarus, a plugin for chrome and ffox. Saves all the stuff you've typed on a page in case it crashes / fails.

            Peter Hopkins added a comment - As a workaround people can check out lazarus, a plugin for chrome and ffox. Saves all the stuff you've typed on a page in case it crashes / fails.

            Craig Hooper added a comment - - edited

            Come on guys, as per the comments above, every other piece of software ever written will confirm with the user that they are going to lose unsaved changes.
            Permanently lost data (i.e. time+effort) > minor annoyance on those rare times when I started editing a document and then changed my mind.

            I would also suggest that while in preview mode the cancel button shouldn't even be available. I just lost days of work because, for a brief moment, I though "cancel" meant "get out of preview mode".

            And plus one for being able to save named drafts. Sometimes you are editing something but then realise that you want to park your changes and only apply at some later date. Having to copy-and-pasting into a text editor seems pretty primitive for Atlassian software.

            Craig Hooper added a comment - - edited Come on guys, as per the comments above, every other piece of software ever written will confirm with the user that they are going to lose unsaved changes. Permanently lost data (i.e. time+effort) > minor annoyance on those rare times when I started editing a document and then changed my mind. I would also suggest that while in preview mode the cancel button shouldn't even be available. I just lost days of work because, for a brief moment, I though "cancel" meant "get out of preview mode". And plus one for being able to save named drafts. Sometimes you are editing something but then realise that you want to park your changes and only apply at some later date. Having to copy-and-pasting into a text editor seems pretty primitive for Atlassian software.

            Happened to me again. Fortunately, I'm so nervous about pressing Edit / Preview / Save, I had a draft in TextEdit.

            Happy Anniversary CONF-7526! coming up on 8 years? really? Wow, it's been real, it's been fun, but it hasn't been real fun.

            keith@corbett.name added a comment - Happened to me again. Fortunately, I'm so nervous about pressing Edit / Preview / Save, I had a draft in TextEdit. Happy Anniversary CONF-7526 ! coming up on 8 years? really? Wow, it's been real, it's been fun, but it hasn't been real fun.

              mreis Mitermayer Reis
              david.soul@atlassian.com David Soul [Atlassian]
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