Details
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Suggestion
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Resolution: Unresolved
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None
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None
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5
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Description
Currently, disabling the system app Analytics for Confluence won't remove any existing analytics data from the database table AO_7B47A5_EVENT, but will stop Confluence from collecting data.
In some cases, administrators would like to remove any existing data for Confluence analytics when they choose to disable the app or when they choose to enable Increased Privacy Mode due to privacy requirements.
Workaround
The following steps will delete all Analytics Data from Confluence.
- Please backup the database as the following steps are irreversible!
- Navigate to Confluence Administration > Manage Apps
- Change filter to "All" to show all System Apps
- Find Analytics for Confluence - Plugin
- Disable it
- Run the following SQL statement to PURGE all historic Analytics data against the Confluence database
truncate table "AO_7B47A5_EVENT";
- Back to Confluence, navigate to Confluence Administration > Manage Apps
- Change filter to "All" to show all System Apps
- Find Analytics for Confluence - Plugin
- Enable it
- When you now navigate to Analytics in the top Confluence blue menu, the data set should start from scratch.