0a-4f69-a697-61a2cd232e48/results | traceId: 7e9d9aaf3d20953b | userName: admin2021-09-16 00:11:19,802 WARN [http-nio-8090-exec-7] [troubleshooting.healthcheck.concurrent.SupportHealthCheckProcess] lambda$getCompletedStatuses$0 Health check 'Internal Administrator User' failed with severity 'undefined': 'The health check was unable to complete within the timeout of 20000ms.' -- referer: http://10.125.80.213:8090/plugins/servlet/troubleshooting/view/ | url: /rest/troubleshooting/1.0/check/process/cef1445a-cc0a-4f69-a697-61a2cd232e48/results | traceId: 7e9d9aaf3d20953b | userName: admin2021-09-16 00:12:11,508 WARN [HealthCheck:thread-8] [internal.core.service.VCacheLock] lockWithTimeout Interrupted whilst waiting for a lock on cache:  -- referer: http://internal-eac-upgrade-monica-2-594342476.us-east-1.elb.amazonaws.com/plugins/servlet/troubleshooting/view/ | url: /rest/troubleshooting/1.0/check/process/ | traceId: 4f28cda698531829 | userName: adminjava.lang.InterruptedException    at java.base/java.util.concurrent.locks.AbstractQueuedSynchronizer.tryAcquireNanos(AbstractQueuedSynchronizer.java:1286)    at java.base/java.util.concurrent.locks.ReentrantLock.tryLock(ReentrantLock.java:424)    at com.atlassian.vcache.internal.core.service.VCacheLock.lockWithTimeout(VCacheLock.java:50)    at com.atlassian.vcache.internal.core.service.VCacheLock.withLock(VCacheLock.java:31)    at com.atlassian.vcache.internal.legacy.LegacyJvmCache.get(LegacyJvmCache.java:42)    at com.atlassian.vcache.internal.core.metrics.TimedLocalCacheOperations.get(TimedLocalCacheOperations.java:48)    at com.atlassian.confluence.impl.vcache.UnblockingRemovalJvmCache.getIfValid(UnblockingRemovalJvmCache.java:68)    at com.atlassian.confluence.impl.vcache.UnblockingRemovalJvmCache.get(UnblockingRemovalJvmCache.java:50)    at com.atlassian.confluence.util.i18n.CachingI18NBeanFactory.getI18NBean(CachingI18NBeanFactory.java:75)    at jdk.internal.reflect.GeneratedMethodAccessor617.invoke(Unknown Source)    at java.base/jdk.internal.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)    at java.base/java.lang.reflect.Method.invoke(Method.java:566)    at com.atlassian.plugin.util.ContextClassLoaderSettingInvocationHandler.invoke(ContextClassLoaderSettingInvocationHandler.java:26)    at com.sun.proxy.$Proxy571.getI18NBean(Unknown Source)    at jdk.internal.reflect.GeneratedMethodAccessor617.invoke(Unknown Source)    at java.base/jdk.internal.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)    at java.base/java.lang.reflect.Method.invoke(Method.java:566)    at com.atlassian.plugin.osgi.bridge.external.HostComponentFactoryBean$DynamicServiceInvocationHandler.invoke(HostComponentFactoryBean.java:130)    at com.sun.proxy.$Proxy571.getI18NBean(Unknown Source)    at com.atlassian.sal.confluence.message.ConfluenceI18nResolver.getI18nBeanForCurrentUserDefaultLocale(ConfluenceI18nResolver.java:54)    at com.atlassian.sal.confluence.message.ConfluenceI18nResolver.resolveText(ConfluenceI18nResolver.java:29)    at com.atlassian.sal.core.message.AbstractI18nResolver.getText(AbstractI18nResolver.java:49)    at jdk.internal.reflect.GeneratedMethodAccessor712.invoke(Unknown Source)    at java.base/jdk.internal.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)    at java.base/java.lang.reflect.Method.invoke(Method.java:566)    at org.springframework.aop.support.AopUtils.invokeJoinpointUsingReflection(AopUtils.java:343)    at org.eclipse.gemini.blueprint.service.importer.support.internal.aop.ServiceInvoker.doInvoke(ServiceInvoker.java:56)    at org.eclipse.gemini.blueprint.service.importer.support.internal.aop.ServiceInvoker.invoke(ServiceInvoker.java:60)    at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:186)    at org.springframework.aop.support.DelegatingIntroductionInterceptor.doProceed(DelegatingIntroductionInterceptor.java:136)    at org.springframework.aop.support.DelegatingIntroductionInterceptor.invoke(DelegatingIntroductionInterceptor.java:124)    at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:186)    at org.eclipse.gemini.blueprint.service.util.internal.aop.ServiceTCCLInterceptor.invokeUnprivileged(ServiceTCCLInterceptor.java:70)    at org.eclipse.gemini.blueprint.service.util.internal.aop.ServiceTCCLInterceptor.invoke(ServiceTCCLInterceptor.java:53)    at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:186)    at org.eclipse.gemini.blueprint.service.importer.support.LocalBundleContextAdvice.invoke(LocalBundleContextAdvice.java:57)    at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:186)    at org.springframework.aop.support.DelegatingIntroductionInterceptor.doProceed(DelegatingIntroductionInterceptor.java:136)    at org.springframework.aop.support.DelegatingIntroductionInterceptor.invoke(DelegatingIntroductionInterceptor.java:124)    at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:186)    at org.springframework.aop.framework.JdkDynamicAopProxy.invoke(JdkDynamicAopProxy.java:212)    at com.sun.proxy.$Proxy793.getText(Unknown Source)    at com.atlassian.troubleshooting.healthcheck.DefaultSupportHealthCheckSupplier.getText(DefaultSupportHealthCheckSupplier.java:131)    at com.atlassian.troubleshooting.healthcheck.DefaultSupportHealthCheckSupplier.asPluginSuppliedSupportHealthCheck(DefaultSupportHealthCheckSupplier.java:123)    at com.atlassian.troubleshooting.healthcheck.DefaultSupportHealthCheckSupplier.lambda$healthChecksFrom$2(DefaultSupportHealthCheckSupplier.java:115)    at java.base/java.util.stream.ReferencePipeline$3$1.accept(ReferencePipeline.java:195)    at java.base/java.util.ArrayList$ArrayListSpliterator.forEachRemaining(ArrayList.java:1655)    at java.base/java.util.stream.AbstractPipeline.copyInto(AbstractPipeline.java:484)    at java.base/java.util.stream.AbstractPipeline.wrapAndCopyInto(AbstractPipeline.java:474)    at java.base/java.util.stream.ReduceOps$ReduceOp.evaluateSequential(ReduceOps.java:913)    at java.base/java.util.stream.AbstractPipeline.evaluate(AbstractPipeline.java:234)    at java.base/java.util.stream.ReferencePipeline.collect(ReferencePipeline.java:578)    at com.atlassian.troubleshooting.healthcheck.DefaultSupportHealthCheckSupplier.healthChecksFrom(DefaultSupportHealthCheckSupplier.java:117)    at com.atlassian.troubleshooting.healthcheck.DefaultSupportHealthCheckSupplier.byInstance(DefaultSupportHealthCheckSupplier.java:82)    at com.atlassian.troubleshooting.healthcheck.SupportHealthStatusBuilder.getHelpPathUrl(SupportHealthStatusBuilder.java:110)    at com.atlassian.troubleshooting.healthcheck.SupportHealthStatusBuilder.buildStatus(SupportHealthStatusBuilder.java:135)    at com.atlassian.troubleshooting.healthcheck.SupportHealthStatusBuilder.ok(SupportHealthStatusBuilder.java:63)    at com.atlassian.troubleshooting.confluence.healthcheck.directory.internal.InternalAdminCheck.check(InternalAdminCheck.java:114)    at com.atlassian.troubleshooting.healthcheck.impl.PluginSuppliedSupportHealthCheck.check(PluginSuppliedSupportHealthCheck.java:55)    at java.base/java.util.concurrent.FutureTask.run(FutureTask.java:264)    at java.base/java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1128)    at java.base/java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:628)    at java.base/java.lang.Thread.run(Thread.java:834)2021-09-16 00:12:53,546 WARN [hipchat-plugin-tasks-executor-0] [plugins.hipchat.connect.DefaultHipChatDescriptorUpdateService] updateConnectDescriptor Updating Hipchat Descriptor automatically : data:application/json;base64,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-09-16 00:12:56,565 WARN [hipchat-client:thread-5] [plugins.hipchat.token.DefaultHipChatTokenRefreshService] lambda$get$0 Token with name [AddonToken(5)] refresh failed with status code [503]. Error message [com.sun.jersey.api.client.ClientHandlerException: java.net.SocketTimeoutException: connect timed out]. Turn on debug mode to see stack trace.2021-09-16 00:12:56,565 WARN [hipchat-client:thread-5] [hipchat.connect.synchronise.ModifyDescriptorSynchronisationActivity] handleDone com.sun.jersey.api.client.ClientHandlerException: java.net.SocketTimeoutException: connect timed outjava.util.concurrent.ExecutionException: com.sun.jersey.api.client.ClientHandlerException: java.net.SocketTimeoutException: connect timed out    at java.base/java.util.concurrent.FutureTask.report(FutureTask.java:122)    at java.base/java.util.concurrent.FutureTask.get(FutureTask.java:191)    at com.atlassian.hipchat.api.ResourceMapper$2.onComplete(ResourceMapper.java:144)    at com.sun.jersey.api.client.AsyncWebResource$3.done(AsyncWebResource.java:748)    at java.base/java.util.concurrent.FutureTask.finishCompletion(FutureTask.java:381)    at java.base/java.util.concurrent.FutureTask.setException(FutureTask.java:250)    at com.sun.jersey.client.impl.async.FutureClientResponseListener.onComplete(FutureClientResponseListener.java:111)    at com.sun.jersey.api.client.AsyncWebResource$6.done(AsyncWebResource.java:806)    at java.base/java.util.concurrent.FutureTask.finishCompletion(FutureTask.java:381)    at java.base/java.util.concurrent.FutureTask.setException(FutureTask.java:250)    at java.base/java.util.concurrent.FutureTask.run(FutureTask.java:269)    at java.base/java.util.concurrent.Executors$RunnableAdapter.call(Executors.java:515)    at java.base/java.util.concurrent.FutureTask.run(FutureTask.java:264)    at java.base/java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1128)    at java.base/java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:628)    at java.base/java.lang.Thread.run(Thread.java:834)Caused by: com.sun.jersey.api.client.ClientHandlerException: java.net.SocketTimeoutException: connect timed out    at com.sun.jersey.client.urlconnection.URLConnectionClientHandler.handle(URLConnectionClientHandler.java:155)    at com.atlassian.plugins.hipchat.api.client.RateLimitMonitoringClientFilter.handle(RateLimitMonitoringClientFilter.java:43)    at com.sun.jersey.api.client.Client.handle(Client.java:652)    at com.sun.jersey.api.client.filter.HTTPBasicAuthFilter.handle(HTTPBasicAuthFilter.java:105)    at com.sun.jersey.api.client.AsyncWebResource$5.call(AsyncWebResource.java:799)    at com.sun.jersey.api.client.AsyncWebResource$5.call(AsyncWebResource.java:797)    at java.base/java.util.concurrent.FutureTask.run(FutureTask.java:264)    ... 5 moreCaused by: java.net.SocketTimeoutException: connect timed out    at java.base/java.net.PlainSocketImpl.socketConnect(Native Method)    at java.base/java.net.AbstractPlainSocketImpl.doConnect(AbstractPlainSocketImpl.java:399)    at java.base/java.net.AbstractPlainSocketImpl.connectToAddress(AbstractPlainSocketImpl.java:242)    at java.base/java.net.AbstractPlainSocketImpl.connect(AbstractPlainSocketImpl.java:224)    at java.base/java.net.SocksSocketImpl.connect(SocksSocketImpl.java:403)    at java.base/java.net.Socket.connect(Socket.java:609)    at java.base/sun.security.ssl.SSLSocketImpl.connect(SSLSocketImpl.java:289)    at java.base/sun.net.NetworkClient.doConnect(NetworkClient.java:177)    at java.base/sun.net.www.http.HttpClient.openServer(HttpClient.java:474)    at java.base/sun.net.www.http.HttpClient.openServer(HttpClient.java:569)    at java.base/sun.net.www.protocol.https.HttpsClient.<init>(HttpsClient.java:265)    at java.base/sun.net.www.protocol.https.HttpsClient.New(HttpsClient.java:372)    at java.base/sun.net.www.protocol.https.AbstractDelegateHttpsURLConnection.getNewHttpClient(AbstractDelegateHttpsURLConnection.java:191)    at java.base/sun.net.www.protocol.http.HttpURLConnection.plainConnect0(HttpURLConnection.java:1232)    at java.base/sun.net.www.protocol.http.HttpURLConnection.plainConnect(HttpURLConnection.java:1081)    at java.base/sun.net.www.protocol.https.AbstractDelegateHttpsURLConnection.connect(AbstractDelegateHttpsURLConnection.java:177)    at java.base/sun.net.www.protocol.http.HttpURLConnection.getOutputStream0(HttpURLConnection.java:1367)    at java.base/sun.net.www.protocol.http.HttpURLConnection.getOutputStream(HttpURLConnection.java:1342)    at java.base/sun.net.www.protocol.https.HttpsURLConnectionImpl.getOutputStream(HttpsURLConnectionImpl.java:246)    at com.sun.jersey.client.urlconnection.URLConnectionClientHandler$1$1.getOutputStream(URLConnectionClientHandler.java:238)    at com.sun.jersey.api.client.CommittingOutputStream.commitStream(CommittingOutputStream.java:117)    at com.sun.jersey.api.client.CommittingOutputStream.write(CommittingOutputStream.java:89)    at java.base/sun.nio.cs.StreamEncoder.writeBytes(StreamEncoder.java:233)    at java.base/sun.nio.cs.StreamEncoder.implFlushBuffer(StreamEncoder.java:312)    at java.base/sun.nio.cs.StreamEncoder.implFlush(StreamEncoder.java:316)    at java.base/sun.nio.cs.StreamEncoder.flush(StreamEncoder.java:153)    at java.base/java.io.OutputStreamWriter.flush(OutputStreamWriter.java:254)    at java.base/java.io.BufferedWriter.flush(BufferedWriter.java:257)    at com.sun.jersey.core.util.ReaderWriter.writeToAsString(ReaderWriter.java:191)    at com.sun.jersey.core.provider.AbstractMessageReaderWriterProvider.writeToAsString(AbstractMessageReaderWriterProvider.java:128)    at com.sun.jersey.core.impl.provider.entity.BaseFormProvider.writeTo(BaseFormProvider.java:109)    at com.sun.jersey.core.impl.provider.entity.FormProvider.writeTo(FormProvider.java:88)    at com.sun.jersey.core.impl.provider.entity.FormProvider.writeTo(FormProvider.java:58)    at com.sun.jersey.api.client.RequestWriter.writeRequestEntity(RequestWriter.java:300)    at com.sun.jersey.client.urlconnection.URLConnectionClientHandler._invoke(URLConnectionClientHandler.java:217)    at com.sun.jersey.client.urlconnection.URLConnectionClientHandler.handle(URLConnectionClientHandler.java:153)    ... 11 more2021-09-16 00:12:56,565 WARN [hipchat-client:thread-5] [hipchat.connect.synchronise.ModifyDescriptorSynchronisationActivity] handleTransientError Unable to upgrade capabilities - will retry after 3600000 milliseconds...