Uploaded image for project: 'Confluence Data Center'
  1. Confluence Data Center
  2. CONFSERVER-6911

Word Export - missing images 2.2.8

XMLWordPrintable

      We are having issue with export page to word, some reason internal attached images are missing in the generated word document.

        1. imbedimg.doc
          2 kB
        2. imbedimg.png
          imbedimg.png
          406 kB

          Form Name

            [CONFSERVER-6911] Word Export - missing images 2.2.8

            Helmut Wegener added a comment -

            we have the same Problem

            Helmut Wegener added a comment - we have the same Problem

            Don Willis added a comment -

            Having tried the export again from Michael's machine, none of the above logging actually came from the export to word.

            Don Willis added a comment - Having tried the export again from Michael's machine, none of the above logging actually came from the export to word.

            Michael S added a comment - 
            2008-05-06 10:37:01,335 INFO [main] [com.atlassian.confluence.lifecycle] init Confluence is ready to serve
2008-05-06 10:37:29,815 WARN [http-8080-Processor4] [springframework.jmx.support.JmxUtils] locateMBeanServer Found more than one MBeanServer instance. Returning first from list.
2008-05-06 10:38:02,142 INFO [http-8080-Processor4] [atlassian.confluence.upgrade.HiLoIdRepairUpgradeTask] doUpgrade Beginning upgrade: HiLoIdRepairUpgradeTask
2008-05-06 10:38:02,150 INFO [http-8080-Processor4] [atlassian.confluence.upgrade.HiLoIdRepairUpgradeTask] doUpgrade Setting new next_hi to 8
2008-05-06 10:38:02,151 INFO [http-8080-Processor4] [atlassian.confluence.upgrade.HiLoIdRepairUpgradeTask] doUpgrade Completed database update: HiLoIdRepairUpgradeTask
2008-05-06 11:00:38,133 WARN [http-8080-Processor1] [webwork.dispatcher.multipart.MultiPartRequest] <init> Item is a file upload of 0 size, ignoring
2008-05-06 11:00:38,134 WARN [http-8080-Processor1] [webwork.dispatcher.multipart.MultiPartRequest] <init> Item is a file upload of 0 size, ignoring
2008-05-06 11:01:27,338 ERROR [http-8080-Processor3] [confluence.pages.thumbnail.DefaultThumbnailManager] getThumbnailsFolder Containing folders /Users/mseager/Documents/confluence-data/thumbnails/393219 for the attachment michael-dna.png could not be created
 -- url: /download/thumbnails/393219/michael-dna.png | userName: admin
2008-05-06 11:08:00,388 ERROR [http-8080-Processor3] [confluence.util.velocity.ConfluenceVelocityResourceManager] getResource ResourceManager : unable to find resource '@TS1/com/atlassian/confluence/pages/Page.pdfexport.vm' in any resource loader.
 -- url: /pages/doexportpage.action | userName: admin | action: doexportpage | page: 393219
2008-05-06 11:37:14,255 WARN [http-8080-Processor2] [webwork.dispatcher.multipart.MultiPartRequest] <init> Item is a file upload of 0 size, ignoring
2008-05-06 11:37:14,573 WARN [http-8080-Processor2] [webwork.dispatcher.multipart.MultiPartRequest] <init> Item is a file upload of 0 size, ignoring

            Michael S added a comment - 2008-05-06 10:37:01,335 INFO [main] [com.atlassian.confluence.lifecycle] init Confluence is ready to serve 2008-05-06 10:37:29,815 WARN [http-8080-Processor4] [springframework.jmx.support.JmxUtils] locateMBeanServer Found more than one MBeanServer instance. Returning first from list. 2008-05-06 10:38:02,142 INFO [http-8080-Processor4] [atlassian.confluence.upgrade.HiLoIdRepairUpgradeTask] doUpgrade Beginning upgrade: HiLoIdRepairUpgradeTask 2008-05-06 10:38:02,150 INFO [http-8080-Processor4] [atlassian.confluence.upgrade.HiLoIdRepairUpgradeTask] doUpgrade Setting new next_hi to 8 2008-05-06 10:38:02,151 INFO [http-8080-Processor4] [atlassian.confluence.upgrade.HiLoIdRepairUpgradeTask] doUpgrade Completed database update: HiLoIdRepairUpgradeTask 2008-05-06 11:00:38,133 WARN [http-8080-Processor1] [webwork.dispatcher.multipart.MultiPartRequest] <init> Item is a file upload of 0 size, ignoring 2008-05-06 11:00:38,134 WARN [http-8080-Processor1] [webwork.dispatcher.multipart.MultiPartRequest] <init> Item is a file upload of 0 size, ignoring 2008-05-06 11:01:27,338 ERROR [http-8080-Processor3] [confluence.pages.thumbnail.DefaultThumbnailManager] getThumbnailsFolder Containing folders /Users/mseager/Documents/confluence-data/thumbnails/393219 for the attachment michael-dna.png could not be created -- url: /download/thumbnails/393219/michael-dna.png | userName: admin 2008-05-06 11:08:00,388 ERROR [http-8080-Processor3] [confluence.util.velocity.ConfluenceVelocityResourceManager] getResource ResourceManager : unable to find resource '@TS1/com/atlassian/confluence/pages/Page.pdfexport.vm' in any resource loader. -- url: /pages/doexportpage.action | userName: admin | action: doexportpage | page: 393219 2008-05-06 11:37:14,255 WARN [http-8080-Processor2] [webwork.dispatcher.multipart.MultiPartRequest] <init> Item is a file upload of 0 size, ignoring 2008-05-06 11:37:14,573 WARN [http-8080-Processor2] [webwork.dispatcher.multipart.MultiPartRequest] <init> Item is a file upload of 0 size, ignoring

            Michael S added a comment -

            Exported word document of page in Confluence 2.8 with imbedded images

            Michael S added a comment - Exported word document of page in Confluence 2.8 with imbedded images

            Michael S added a comment - - edited

            Screenshot of page in Confluence 2.8 with imbedded images

            Michael S added a comment - - edited Screenshot of page in Confluence 2.8 with imbedded images

            Michael S added a comment -

            Problem still exists in 2.8.

            Tested using jpg, png, and gif. All file formats failed to export to Word.

            Screenshot and exported file attached.

            Michael S added a comment - Problem still exists in 2.8. Tested using jpg, png, and gif. All file formats failed to export to Word. Screenshot and exported file attached.

            Ivan Benko [Atlassian] added a comment -

            conf-7192

            Ivan Benko [Atlassian] added a comment - conf-7192

            Tom Davies added a comment -

            Please open a support case at http://support.atlassian.com, and attach the markup of the page which has the problem, plus the images attached to the page.

            Thanks,
            Tom

            Tom Davies added a comment - Please open a support case at http://support.atlassian.com , and attach the markup of the page which has the problem, plus the images attached to the page. Thanks, Tom

              Unassigned Unassigned
              720da6c0dce8 Kiran Ramineni
              Affected customers:
              2 This affects my team
              Watchers:
              2 Start watching this issue

                Created:
                Updated:
                Resolved: