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Bug
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Resolution: Fixed
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Medium
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7.4.1, 7.4.7, 7.12.1, 7.13.0
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None
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12
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Severity 3 - Minor
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53
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Problem
When trying to preview a PDF attachment in Browser, some of the pages does not render and are showing blank. Downloading the PDF or having then embedded in the PDF Macro will show complete Content.
Steps to Reproduce
Download a PDF with many pages, and attach it to a Confluence page. (Used Confluence 6.2 Guide PDF)
Go to the attachments Page and try to preview the file
Expected Results
We Should be able to view all the pages without issue. Showing page 12 as it's the one not rendering.
Actual Results
The PDF does not render correctly and is blank in the preview
Workaround
Adding the PDF to a page inside a PDF Macro, will render it correcly
Notes
I have tested this with Several Browsers, so it seems something changed in newer versions?
Chrome 90/91 -> Works OK
Vival 4+ -> Works OK
Firefox 88+ -> Doesn't work, I didn't test 87 and previews
Chrome 92 -> Doesn't Work
Edge 91+ -> Doesn't Work, I couldn't test previous version
Safari 14+ -> Works OK
- relates to
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JRASERVER-72705 Jira cannot preview/render PDF attachments with versions 1.3 and 1.4 without embedded fonts
- Closed
- is related to
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PS-82078 Loading...
- mentioned in
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Page Loading...