Warn customers to disable health checks when installing or migrating to DC

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    • Type: Bug
    • Resolution: Fixed
    • Priority: Low
    • None
    • Affects Version/s: 6.13.4, 7.0.1, 7.4.5
    • Component/s: Documentation - All
    • None
    • Severity 3 - Minor

      Issue Summary

      Confluence has a few existing bugs (all duplicates of each other) where the installer or data center migration will break when a load balancer or proxy is pinging the server during the setup process:

      Customers will not know to do this prior to upgrading and will have to roll back and contact support if they have a health check in place.

      Documentation Change Suggestion

      We should add warnings to disable health checks and link to one of the bugs in the following documentation for all versions:

            Assignee:
            Nathan Mudaliar (Inactive)
            Reporter:
            Cole Aronson
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              Created:
              Updated:
              Resolved: