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Type:
Bug
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Resolution: Unresolved
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Priority:
Low
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None
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Affects Version/s: 7.9.1
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Component/s: Content - Edit Files / Companion
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None
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5
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Severity 3 - Minor
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2
Issue Summary
Can't upload new attachment version by Companion app for large attachment sizes
Steps to Reproduce
- Navigate to confluence administration -> Attachment Settings. Increase "Attachment Maximum Size" value to 400mb
- Generate MS Word document which size exceeds 250mb megabytes
- Create new Confluence page
- Upload previously created document to the page
- Save the page
- Preview attachment and choose "Edit" option to edit document by companion app
- Add any changes to the file and try to upload it back to Confluence
Expected Results
New attachment version is uploaded back to the Confluence page
Actual Results
- Attachment cannot be uploaded to the page, progress bar seems to be stuck
- Below exception might occur in the log file:
* 2020-12-22 14:26:11,968 WARN [http-nio-8090-exec-33] [jwt.internal.sal.DefaultAuthenticationResultHandler] createAndSendFailure Failure during JWT authentication -- url: /rest/analytics/1.0/publish/bulk | traceId: <> com.atlassian.jwt.exception.JwtExpiredException: Expired at <date> CET 2020 and time is now <data> CET 2020 (30 seconds leeway is allowed)
Workaround
Currently there is no known workaround for this behavior. A workaround will be added here when available