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Bug
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Resolution: Unresolved
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Low
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None
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7.4.1
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7
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Severity 2 - Major
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3
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Issue Summary
The user upgraded Confluence 5.7.1 to v7.4.1 as suggested by official upgrade guide https://confluence.atlassian.com/doc/upgrading-confluence-manually-255363437.html
After the upgrade, there was `Failed to initialize evaluator cache` error in log. It's unclear if the issue is caused by upgrade or something else. The risk is that the cache is in a stale state and the user will see the wrong info on the Who Can View dialog.
Steps to Reproduce
- not clear yet
Expected Results
No errors in log
Actual Results
The below exception is thrown in the xxxxxxx.log file:
2020-06-30 16:18:07,725 ERROR [perm-delta-cache-receiver] [gatekeeper.evaluator.cache.CacheUpdateReceiver] error Failed to initialize evaluator cache java.lang.NullPointerException at com.atlassian.confluence.plugins.gatekeeper.evaluator.cache.UserCache.finish(UserCache.java:178) at com.atlassian.confluence.plugins.gatekeeper.evaluator.cache.EvaluatorCacheImpl.finish(EvaluatorCacheImpl.java:169) at com.atlassian.confluence.plugins.gatekeeper.evaluator.cache.EvaluatorCacheImpl.<init>(EvaluatorCacheImpl.java:85) at com.atlassian.confluence.plugins.gatekeeper.evaluator.cache.EvaluatorCacheFactoryImpl.lambda$createInstance$0(EvaluatorCacheFactoryImpl.java:38) at com.atlassian.sal.core.transaction.HostContextTransactionTemplate$1.doInTransaction(HostContextTransactionTemplate.java:21) at com.atlassian.sal.spring.component.SpringHostContextAccessor.lambda$doInTransaction$0(SpringHostContextAccessor.java:70) at org.springframework.transaction.support.TransactionTemplate.execute(TransactionTemplate.java:140) at com.atlassian.sal.spring.component.SpringHostContextAccessor.doInTransaction(SpringHostContextAccessor.java:68) at com.atlassian.confluence.spring.transaction.interceptor.ConfluenceSpringHostContextAccessor.access$001(ConfluenceSpringHostContextAccessor.java:21) at com.atlassian.confluence.spring.transaction.interceptor.ConfluenceSpringHostContextAccessor.lambda$doInTransaction$3(ConfluenceSpringHostContextAccessor.java:72) at com.atlassian.confluence.impl.vcache.VCacheRequestContextManager.doInRequestContextInternal(VCacheRequestContextManager.java:84) at com.atlassian.confluence.impl.vcache.VCacheRequestContextManager.doInRequestContext(VCacheRequestContextManager.java:68) at com.atlassian.confluence.spring.transaction.interceptor.ConfluenceSpringHostContextAccessor.doInTransaction(ConfluenceSpringHostContextAccessor.java:72) at com.atlassian.sal.core.transaction.HostContextTransactionTemplate.execute(HostContextTransactionTemplate.java:18) at sun.reflect.GeneratedMethodAccessor254.invoke(Unknown Source) at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43) at java.lang.reflect.Method.invoke(Method.java:498) at com.atlassian.plugin.util.ContextClassLoaderSettingInvocationHandler.invoke(ContextClassLoaderSettingInvocationHandler.java:26) at com.sun.proxy.$Proxy202.execute(Unknown Source) at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method) at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:62) at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43) at java.lang.reflect.Method.invoke(Method.java:498) at org.springframework.aop.support.AopUtils.invokeJoinpointUsingReflection(AopUtils.java:343) at org.eclipse.gemini.blueprint.service.importer.support.internal.aop.ServiceInvoker.doInvoke(ServiceInvoker.java:56) at org.eclipse.gemini.blueprint.service.importer.support.internal.aop.ServiceInvoker.invoke(ServiceInvoker.java:60) at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:186) at org.springframework.aop.support.DelegatingIntroductionInterceptor.doProceed(DelegatingIntroductionInterceptor.java:136) at org.springframework.aop.support.DelegatingIntroductionInterceptor.invoke(DelegatingIntroductionInterceptor.java:124) at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:186) at org.eclipse.gemini.blueprint.service.util.internal.aop.ServiceTCCLInterceptor.invokeUnprivileged(ServiceTCCLInterceptor.java:70) at org.eclipse.gemini.blueprint.service.util.internal.aop.ServiceTCCLInterceptor.invoke(ServiceTCCLInterceptor.java:53) at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:186) at org.eclipse.gemini.blueprint.service.importer.support.LocalBundleContextAdvice.invoke(LocalBundleContextAdvice.java:57) at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:186) at org.springframework.aop.support.DelegatingIntroductionInterceptor.doProceed(DelegatingIntroductionInterceptor.java:136) at org.springframework.aop.support.DelegatingIntroductionInterceptor.invoke(DelegatingIntroductionInterceptor.java:124) at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:186) at org.springframework.aop.framework.JdkDynamicAopProxy.invoke(JdkDynamicAopProxy.java:212) at com.sun.proxy.$Proxy2571.execute(Unknown Source) at com.atlassian.confluence.plugins.gatekeeper.evaluator.cache.EvaluatorCacheFactoryImpl.createInstance(EvaluatorCacheFactoryImpl.java:36) at com.atlassian.confluence.plugins.gatekeeper.evaluator.cache.CacheUpdateReceiver.initCache(CacheUpdateReceiver.java:85) at com.atlassian.confluence.plugins.gatekeeper.evaluator.cache.CacheUpdateReceiver.processAnyEvents(CacheUpdateReceiver.java:113) at com.atlassian.confluence.plugins.gatekeeper.evaluator.cache.CacheUpdateReceiver.run(CacheUpdateReceiver.java:98) at java.lang.Thread.run(Thread.java:748)
Workaround
A possible workaround is to disable and re-enable the Gatekeeper add-on so that the cache can be re-initialized.
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https://getsupport.atlassian.com/browse/CSP-275846