Uploaded image for project: 'Confluence Data Center'
  1. Confluence Data Center
  2. CONFSERVER-59728

RuntimeException: Cannot read resource assets/icons/confluence-icon-video.svg

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      Summary

      Uploading multimedia file results in 'java.lang.RuntimeException: Cannot read resource assets/icons/confluence-icon-video.svg stacks in atlassian-confluence.log. 

      Steps to Reproduce

      1. Create a new or edit existing page
      2. Upload mp4 file

      Expected Results

      No stacks in logs

      Actual Results

      File is uploaded, however the below exception is thrown in the atlassian-confluence.log file:

      caused by: java.lang.RuntimeException: Cannot read resource /images/brand-images/programs/atlassian-university-white.svg
at com.atlassian.plugin.webresource.impl.snapshot.Resource$1.writeTo(Resource.java:204)

2020-04-01 22:06:20,144 ERROR [http-nio-8090-exec-19] [[Standalone].[localhost].[/].[file-server]] log Servlet.service() for servlet [file-server] threw exception
 -- url: /s/-dpsnql/8202/5410a0fcac15966c5635d34e4b8d5a6a5c11f266/1.0.9/_/download/resources/com.atlassian.confluence.plugins.confluence-icons:confluence-icon-resources/assets/icons/confluence-icon-video.svg | traceId: 3213fff81f305e11 | userName: anonymous
java.lang.RuntimeException: Cannot read resource assets/icons/confluence-icon-video.svg

       

            [CONFSERVER-59728] RuntimeException: Cannot read resource assets/icons/confluence-icon-video.svg

            Minh Tran added a comment -

            A fix for this issue is available to Server and Data Center customers in Confluence 7.14.0
            Upgrade now or check out the Release Notes to see what other issues are resolved.

            Minh Tran added a comment - A fix for this issue is available to Server and Data Center customers in Confluence 7.14.0 Upgrade now or check out the Release Notes to see what other issues are resolved.

            Jiri Hronik added a comment -

            A fix for this issue is available to Server and Data Center customers in Confluence 7.4.10
            Upgrade now or check out the Release Notes to see what other issues are resolved.

            Jiri Hronik added a comment - A fix for this issue is available to Server and Data Center customers in Confluence 7.4.10 Upgrade now or check out the Release Notes to see what other issues are resolved.

            Jiri Hronik added a comment -

            A fix for this issue is available to Server and Data Center customers in Confluence 7.12.1
            Upgrade now or check out the Release Notes to see what other issues are resolved.

            Jiri Hronik added a comment - A fix for this issue is available to Server and Data Center customers in Confluence 7.12.1 Upgrade now or check out the Release Notes to see what other issues are resolved.

            Manuel Z added a comment -

            Please can you backport a fix to the LTS version 7.4

            Manuel Z added a comment - Please can you backport a fix to the LTS version 7.4

            Olivier Crozier added a comment -

            As a workaround, which server directories can we copy the missing svg to?

            Olivier Crozier added a comment - As a workaround, which server directories can we copy the missing svg to?

            Hernan Montes added a comment -

            Seems like this is causing application slow responses and connection resets.

            Hernan Montes added a comment - Seems like this is causing application slow responses and connection resets.

            Manuel Bähnisch added a comment - - edited

            6.15.10 is also affected in my case with the following .svg files

            • assets/icons/confluence-icon-video.svg
            • /images/brand-images/programs/atlassian-university-white.svg
            • /images/brand-images/programs/atlassian-community-white.svg
            • /images/brand-images/programs/atlassian-marketplace-white.svg
            • /images/brand-images/programs/atlassian-developer-white.svg
            • /images/brand-images/programs/atlassian-support-white.svg
            • /images/brand-images/programs/atlassian-partner-program-white.svg

            Manuel Bähnisch added a comment - - edited 6.15.10 is also affected in my case with the following .svg files assets/icons/confluence-icon-video.svg /images/brand-images/programs/atlassian-university-white.svg /images/brand-images/programs/atlassian-community-white.svg /images/brand-images/programs/atlassian-marketplace-white.svg /images/brand-images/programs/atlassian-developer-white.svg /images/brand-images/programs/atlassian-support-white.svg /images/brand-images/programs/atlassian-partner-program-white.svg

              rlau@atlassian.com Richard Lau
              aansari@atlassian.com Aamir (Inactive)
              Affected customers:
              11 This affects my team
              Watchers:
              21 Start watching this issue

                Created:
                Updated:
                Resolved: