Gatekeeper will ignore status updates (enabled/disabled) on newly added users from an external directory

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    • Severity 3 - Minor

      Issue Summary

      When adding a new user from an external user directory (connector), any status updates to this user (enabled/disabled) will not be picked up by Gatekeeper. Confluence will show this user as disabled. In Inspect Permissions, when you check the checkbox "Don't show disabled user accounts" Gatekeeper still shows the disabled user.

      Steps to Reproduce

      1. Create a user in an LDAP/AD (Active Directory)
      2. Synchronize the Active Directory
      3. Make sure that this user is visible in Inspect Permissions
      4. Disable that user in LDAP/AD
      5. Synchronize the Active Directory
      6. In Confluence, this user will show as disabled
      7. Go to Inspect Permissions, check the checkbox "Don't show disabled user accounts"

      Expected Results

      The disabled users won't appear in the list

      Actual Results

      Users are still loaded in that list even though they are disabled

      Workaround

      Disable the Gatekeeper plugin and enable it again for this to work and any subsequent status updates

            Assignee:
            Bradley Hyde
            Reporter:
            Rudy Slaiby
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              Created:
              Updated:
              Resolved: