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  1. Confluence Server and Data Center
  2. CONFSERVER-59387

Windows Installer shows "com.install4j.runtime.beans.actions.control.RunScriptAction" dialog error during Upgrade

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    Description

      Issue Summary

      Windows Installer shows "com.install4j.runtime.beans.actions.control.RunScriptAction" dialog error during upgrade when Confluence was installed as a non-service.

      Steps to Reproduce

      1. Install Confluence 6.15.9 using Windows Installer but did not install as Windows Service. i.e. Confluence started up as Batch File (It only occurs when upgrading from when Installer explicitly mentions not to install as service)
      2. Upgrade to Confluence 7.3.0 Beta 1
      3. Windows never ever seems to be able to shutdown Confluence! - https://jira.atlassian.com/browse/CONFSERVER-59344
      4. Manually shutdown Tomcat
      5. Fails with an error during Install Folder deletion

      6. Had to press Ignore once and it then proceeded through
      7. Upgrade did complete successfully

      Expected Results

      The error dialog box should not have shown and the upgrade completes successfully.

      Actual Results

      This error dialog box is shown:

      Workaround

      Press ignore and Install should complete without any further errors.

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              mtran@atlassian.com Minh Tran
              hlam@atlassian.com Eric Lam
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              Dates

                Created:
                Updated: