Application Navigator button doesn't work if the user is not authenticated

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    • Type: Bug
    • Resolution: Unresolved
    • Priority: Low
    • None
    • Affects Version/s: 6.13.0, 6.14.0, 6.15.2, 7.0.1-m01, 7.4.0, 8.9.5
    • None
    • 16
    • Severity 3 - Minor
    • 3

      Issue Summary

      When clicking the App Switcher in Confluence (Application Navigator), the links don't come up and we receive an error message instead.

      Environment

      • Confluence 6.13+

      Steps to Reproduce

      1. Install Confluence 6.13.0 or later;
      2. Go to Administration > Application Navigator;
      3. Add a new link;
        • If you have an Application Link configured (e.g. Jira), it will automatically add a new line.
        • If there's no Application Link, anything works, like Name: "Google" - URL: "https://google.com";
      4. Reload the page and click the App switcher (top right corner) button to confirm it's working;
      5. Log out and click the App switcher again.

      Expected Results

      The links appear just fine.

      Actual Results

      The popup only shows "Something went wrong, please try again."

      Nothing appears in the application logs, but browser network console reveals a 401 response if we click the "Try again" link:

      Request URL: http://localhost:8090/confluence/rest/menu/latest/appswitcher?_=1557241377796
      Request Method: GET
      Status Code: 401 
      

      Workaround

      Enabling Anonymous access in Global Permissions is a possible workaround, since this is caused by an unauthorized request. As long as the spaces don't allow Anonymous access, no content will be visible.

        1. appswitcher-fail.png
          11 kB
          Lucas Machado

            Assignee:
            Unassigned
            Reporter:
            Lucas Machado (Inactive)
            Votes:
            28 Vote for this issue
            Watchers:
            34 Start watching this issue

              Created:
              Updated: