Details
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Suggestion
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Resolution: Unresolved
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None
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None
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0
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Description
Summary
If there's a Multi-Factor Authentication (MFA) solution in front of Confluence, the mobile app won't be able to reach Confluence and will fail to work.
Expected Results
The app opens the third-party login window as a frame, for example, and allows the user to perform this third-party authentication before moving towards the Confluence authentication.
Actual Results
The following error shows in the app screen:
Can't connect to your site
This could be because you need to use a VPN, the URL is wrong, or Confluence is unavailable.
Attachments
Issue Links
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