Session timeout with SSO plugins in mobile app

Problem Description

The vendors of the following plugin: SAML Single Sign On & Single Logout have had many customer complaints.

It seems that logging in with their SAML SSO plugin works, but after a session timeout, the user will be logged out again.

The login page does not remember the login information when checking "Remember Me" on the IdP's side.

Workaround

Currently there is no known workaround for this behavior.