Uploaded image for project: 'Confluence Data Center'
  1. Confluence Data Center
  2. CONFSERVER-57771

Starting Synchrony Error: Could not find or load main class <node IP address>

XMLWordPrintable

      Issue Summary

      Customer isn't able to start synchrony.
      When running start-synchrony.sh, no log is generated, and process is not shown in ps -ef command in Linux.
      If running in foreground mode, start-synchrony.sh -fg, we receive the following error message:

      Error: Could not find or load main class <node IP address>

      Environment

      • Confluence Data Center
      • More than 1 Synchrony Node

      Steps to Reproduce

      • Edit start-synchrony.sh
      • For the cluster.join.tcpip.members, have a space character after the comma
        Example: 
        TCPIP_MEMBERS="10.10.10.1, 10.10.10.2"
 CLUSTER_JOIN_PROPERTIES="\
 -Dcluster.join.type=tcpip \
 -Dcluster.join.tcpip.members=${TCPIP_MEMBERS}"

        A) Try to start synchrony using ./start-synchrony.sh
        B) Try to start synchrony in foreground using ./start-synchrony.sh -fg

      Expected Results

      For both A) and B)

      • Synchrony service to start accordingly

      Actual Results

      A) Synchrony does not start
      Cannot be found in ps -ef output

      • No information in the log file atlassian-synchrony.log

      A) Synchrony does not start
      Cannot be found in ps -ef output

      • No information in the log file atlassian-synchrony.log
      • Error message is displayed (example IP address): 
        Error: Could not find or load main class 10.10.10.2

      Workaround

      • Remove the space character from cluster.join.tcpip.members parameter
        Example: 
        TCPIP_MEMBERS="10.10.10.1,10.10.10.2"
 CLUSTER_JOIN_PROPERTIES="\
 -Dcluster.join.type=tcpip \
 -Dcluster.join.tcpip.members=${TCPIP_MEMBERS}"

            [CONFSERVER-57771] Starting Synchrony Error: Could not find or load main class <node IP address>

            George Varghese added a comment -
            Atlassian Update - 11 April 2025

            Hi,

            At Atlassian, our goal is to ensure we’re providing the best experience for our customers. With our new Data Center strategy, Atlassian's focus is on security, compliance, and performance and is a key driver in prioritizing bugs. Closing the bugs that do not fall into those categories will allow us to focus on the ones in the most current versions of our products.

            This bug is being closed due to a lack of engagement in the last four years, including no new watchers, votes, or comments; this inactivity suggests a low impact.

            Please note the comments on this thread are not being monitored.

            You can read more about our bug fix policy here and how we prioritize bugs.

            To learn more about our recent investments in Confluence Data Center, please check our public roadmap and dashboards containing recently resolved issues, current work, and future plans.

            Kind regards,
            Confluence Data Center

            George Varghese added a comment - Atlassian Update - 11 April 2025 Hi, At Atlassian, our goal is to ensure we’re providing the best experience for our customers. With our new Data Center strategy, Atlassian's focus is on security, compliance, and performance and is a key driver in prioritizing bugs. Closing the bugs that do not fall into those categories will allow us to focus on the ones in the most current versions of our products. This bug is being closed due to a lack of engagement in the last four years , including no new watchers, votes, or comments; this inactivity suggests a low impact. Please note the comments on this thread are not being monitored. You can read more about our bug fix policy here and how we prioritize bugs. To learn more about our recent investments in Confluence Data Center, please check our public roadmap and dashboards containing recently resolved issues , current work, and future plans . Kind regards, Confluence Data Center

              Unassigned Unassigned
              eviana Edson (Inactive)
              Affected customers:
              0 This affects my team
              Watchers:
              4 Start watching this issue

                Created:
                Updated:
                Resolved: