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  1. Confluence Server and Data Center
  2. CONFSERVER-57721

Edit in Office with Office 365 generates "Upload Failed Error"

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      Description

      Issue Summary

      When saving changes to a file in Office 365 you'll receive an error:

      UPLOAD FAILED Your file wasn't uploaded because your chagnes can't be merged with changes made by someone else.
      

      Environment

      Office 365

      Steps to Reproduce

      1. On a machine with Office 365 open a document from Confluence via "Edit in Office"
      2. Make changes to the file
      3. Save the file

      Expected Results

      The file is saved and uploaded to Confluence. A new version of the file is available

      Actual Results

      You'll run into the error in Office:

      UPLOAD FAILED Your file wasn't uploaded because your chagnes can't be merged with changes made by someone else.
      

      There are no errors in the Confluence logs

      Workaround

      To workaround this bug you have two options:

      1. Select Save a Copy
        1. Save a copy to the location designated
        2. The file will be properly uploaded to Confluence with a new version
      2. Select Discard Changes
        1. Any changes you've just made will be removed
        2. Make the desired changes again
        3. Save the file
        4. This time the file will be properly uploaded with a new version
        5. Note, the Office document will not close automatically after the upload in this scenario

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              Assignee:
              Unassigned Unassigned
              Reporter:
              rlouie Robert Louie (Inactive)
              Votes:
              24 Vote for this issue
              Watchers:
              30 Start watching this issue

                Dates

                Created:
                Updated: