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  1. Confluence Data Center
  2. CONFSERVER-57423

Open in app button doesn't hide when disabling Confluence Mobile Plugin while in Mobile View

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    • Icon: Bug Bug
    • Resolution: Fixed
    • Icon: Low Low
    • 7.14.0
    • 6.11.2, 6.13.0, 7.1.1, 7.4.0, 7.4.7
    • Mobile

      Steps to reproduce

      1. Confluence 6.8.x and beyond (mobile app available)
      2. Browse your Confluence server with a mobile browser
      3. Navigate to a page and you will see a gigantic Open in App button at the bottom-mid
      4. Following Confluence Mobile it mentions that to hide/disable the Open in App button, we should disable Confluence Mobile Plugin at Manage Add-ons (system add-on). Disable the add-on.

      Expected Results

      Open in App button is disabled

      Actual Results

      Nothing happens and the button remains ONLY in Mobile View

      Workaround

      Switch to Desktop View

      Additional Info

      Happens in both iOS and Android, tested with Chrome and Firefox
      Clearing the browser/plugin cache doesn't resolve this
      Ability to Customise CSS Stylesheet for Confluence Mobile not implemented yet

          Form Name

            [CONFSERVER-57423] Open in app button doesn't hide when disabling Confluence Mobile Plugin while in Mobile View

            Wendy H made changes -
            Remote Link New: This issue links to "Page (Atlassian Documentation)" [ 805670 ]
            Wendy H made changes -
            Remote Link New: This issue links to "Page (Atlassian Documentation)" [ 721952 ]
            Wendy H made changes -
            Remote Link New: This issue links to "Page (Atlassian Documentation)" [ 706496 ]
            Wendy H made changes -
            Remote Link New: This issue links to "Page (Atlassian Documentation)" [ 666925 ]
            Rachel Robins made changes -
            Remote Link New: This issue links to "Page (Atlassian Documentation)" [ 592622 ]
            Rachel Robins made changes -
            Remote Link Original: This issue links to "Page (Atlassian Documentation)" [ 538150 ]

            Minh Tran added a comment -

            A fix for this issue is available to Server and Data Center customers in Confluence 7.14.0
            Upgrade now or check out the Release Notes to see what other issues are resolved.

            Minh Tran added a comment - A fix for this issue is available to Server and Data Center customers in Confluence 7.14.0 Upgrade now or check out the Release Notes to see what other issues are resolved.
            Minh Tran made changes -
            QA Demo Status Original: Not Done [ 14330 ] New: Not Needed [ 14332 ]
            QA Kickoff Status Original: Not Done [ 14234 ] New: Not Needed [ 14236 ]
            Resolution New: Fixed [ 1 ]
            Status Original: Waiting for Release [ 12075 ] New: Closed [ 6 ]
            mpanteleiev (Inactive) made changes -
            Fix Version/s New: 7.14.0 [ 94828 ]
            Fix Version/s Original: 7.13.0 [ 94620 ]
            mpanteleiev (Inactive) made changes -
            Fix Version/s New: 7.13.0 [ 94620 ]

              4a852dafc42c mpanteleiev (Inactive)
              ajardim Artur J
              Affected customers:
              10 This affects my team
              Watchers:
              21 Start watching this issue

                Created:
                Updated:
                Resolved: