Details
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Bug
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Resolution: Unresolved
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Low
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None
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6.10.1, 7.4.5
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2
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Severity 3 - Minor
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0
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Description
When deploying Confluence in an Azure environment, thumbnails won't generate properly without extra configuration.
Environment
- Azure deployment of Confluence Data Center
- Linux VM
- Azure file share used for shared home directory, mounted to a directory in the Linux VM, with default mount options (set via /etc/fstab)
Steps to reproduce
- Mount an Azure file share to a Linux directory as the share-home
- Add PNG attachments to a page
- Edit the page to add the image to the page
Expected results
- Thumbnails generate properly
Actual results
- Thumbnails don't generate and show a spinner on screen. In the filesystem, 0-length thumbnail files may be created.
Resolution
Modify mount options in /etc/fstab by one of the following ways:
- Re-configure the mount options to set the uid and gid specifically to the user (and the user's group) that runs the application. For example, if you have a dedicated user called confluence and it's in a group called confluence, you will set uid=confluence and gid=confluence in your mount options.
//testesourceroupdiag.file.core.windows.net/testazurefs /home/testazure/atlassian/shared-home cifs nofail,vers=3.0,credentials=/etc/smbcredentials/testesourceroupdiag.cred,uid=confluence,gid=confluence,file_mode=0777,dir_mode=0777,serverino
- Add "noperm" to the mount options:
//testesourceroupdiag.file.core.windows.net/testazurefs /home/testazure/atlassian/shared-home cifs noperm,nofail,vers=3.0,credentials=/etc/smbcredentials/testesourceroupdiag.cred,file_mode=0777,dir_mode=0777,serverino
Attachments
Issue Links
- mentioned in
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