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  1. Confluence Server
  2. CONFSERVER-56354

User's username remains indexed in search after GDPR steps

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    Details

    • Type: Bug
    • Status: Closed
    • Priority: Highest
    • Resolution: Fixed
    • Affects Version/s: 6.0.0, 6.11.0
    • Fix Version/s: None
    • Component/s: Search - Indexing
    • Labels:
    • Symptom Severity:
      Severity 3 - Minor
    • Epic Link:
    • Sprint:
      You're Beautiful - Features, Abba - Features, Baccardi - Features, Cheesecake - Experience, Dumplings - Experience
    • Testing Notes:
      Hide
      • create a user
      • create a new page
        • @mention the user above in the content.
        • add some unique string to the content (say, abcd1234) next to the mention
      • perform a search of the user's name
        • see that the result shows the above page
      • perform a search of the unique string above
        • see that the result shows the above page
      • run the GDPR delete scripts
      • perform the same searches as above
        • note that the search result no longer shows the username.
      Show
      create a user create a new page @mention the user above in the content. add some unique string to the content (say, abcd1234 ) next to the mention perform a search of the user's name see that the result shows the above page perform a search of the unique string above see that the result shows the above page run the GDPR delete scripts perform the same searches as above note that the search result no longer shows the username.
    • QA Demo Status:
      Done
    • QA Kickoff Status:
      Done

      Description

      Description:

      After running GDPR scripts and following listed GDPR steps (including flushing index queue), user's username remains indexed from previous mentions tag when doing a full site search. 

      This affects all versions of Confluence.

      Steps:

      1. Mention user on a page and publish it.
      2. Disable user
      3. Run scripts
      4. Clear cache
      5. Flush queue 
      6. Do a full search for user's username
      7. Observe username is visible 

      Expected:

      No results are returned

      Actual:

      **Search results are returned that have the user's username visible. 

      Clicking on the link shows unknown user

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              • Assignee:
                jxie Joe Xie
                Reporter:
                smadi Said Madi
                Participants:
                Last Touched By:
                Usman Khalid
              • Votes:
                0 Vote for this issue
                Watchers:
                6 Start watching this issue

                Dates

                • Created:
                  Updated:
                  Resolved:
                  Last commented:
                  28 weeks ago